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Municipal Law Enforcement and Licensing Services

Municipal Law Enforcement and Licensing Services (MLELS) is responsible for the enforcement of City by-laws in addition to administering the issuance of various licences and permits. MLELS is comprised of the following divisions:

MLELS’ primary goals and objectives are to provide services which focus on public safety and a balanced quality of life in our community. We are committed to educating the community regarding by-laws and responsibilities through the timely and effective delivery of professional enforcement and licensing services. 

Note: MLELS does not enforce the Building Code or the Fire Code. These are enforced by Oshawa Building Services and Fire Services respectively.

Municipal By-law Complaints

Municipal by-law complaints may be registered online, by phone, e-mail, in person or in writing. Complaints will be accepted only if the following information is provided:

  • Complainant’s name, address and telephone number
  • Complaint location (address)
  • A satisfactory explanation (including when an infraction is occurring if it is not continuous) of the complaint and details that would assist with an investigation
  • If the complaint pertains to the condition of a rental unit, details confirming that the landlord has been recently advised about the problem and that it has not been corrected

Please visit our Municipal By-law Complaints webpage for more information.

Director: Jerry Conlin
Location: 1st Floor, Rundle Tower, City Hall
50 Centre Street South
Oshawa, Ontario L1H 3Z7
Phone: 905-436-3311
Toll Free: 1-800-667-4292
Fax: 905-436-3857
TTY: 905-436-5627