Strategic Planning

The City of Oshawa has been working with the community to define the future direction of Oshawa. The following documents are examples of the strategic planning approach that the City takes to ensure customer needs are met and community and corporate priorities are achieved.

Customer Service Strategy Customer Service Standards	Community Services Strategic Directions	Downtown Action Plan
Oshawa Strategic Plan - Creating Our Sustainable Tomorrow	Parks, Recreation and Culture Strategy - Vision 2020  The Strategy Strategy Development Process	Strategic Financial Plan 2005 - 2009
2013 Department Business Plans