See it, Report it
See something that needs attention? Report it.
Help keep Oshawa safe, clean and accessible by reporting concerns to the appropriate service. Whether it’s a nuisance-related issue in the community, a concern at a City facility or suspected criminal activity, use the information below to find out who to contact and how to report it.
Many non-emergency concerns such as soliciting, loitering, camping, garbage, graffiti, discarded needles can be reported to Service Oshawa. Additionally, the Durham Regional Police Service has a non-emergency number at 905-579-1520.
Always call 9-1-1 for emergencies and serious crimes in progress.
Who to contact and when
| Who | For what | Contact information |
|---|---|---|
|
Report nuisance-related issues such as:
|
905-436-3311 |
|
|
Facility Operations and Maintenance Services |
Report concerns that may affect if whether the facility is:
If you need immediate assistance, please speak with staff at the customer service counter. |
To help us address your concern, please provide:
|
|
Report all criminal activity, including:
Report incidents that may not be criminal in nature but may include:
|
Call 9-1-1 for emergencies and serious crimes in progress. Report non-emergencies by calling 905-579-1520. |
|
|
Submit anonymous information related to criminal activity. |
1-800-222-TIPS (8477) or submit a tip online. |
Make the right call
Below are various service codes that enable 3-digit dialing access.
| Call | Durham Region service(s) | Description |
|---|---|---|
| 211 | Community Services | Provides callers in Toronto, Durham, Peel, and York Regions with information and referral services to community and social services 24/7: and to the rest of Ontario on weeknights and weekends. |
| 311 | Non-emergency municipal services | An online self-service portal to request a service or report an issue to the Region of Durham. |
| 411 | Local directory assistance | Look up contact information. |
| 511 | Weather and traveller information | Offers bilingual traveller information services and is provided by the Ministry of Transportation. |
| 611 | Telephone repair | For local telephone company repair, and is used to report problems with telephone service or with a payphone. |
| 711 | Message relay | Message relay service enables callers with speech or hearing disabilities to make and receive phone calls with the assistance of an operator. T.T.Y. relay service is available to all home phone subscribers in Canada. |
| 811 | Non-urgent health care telephone triage | Health Connect Ontario allows callers to connect with a registered nurse 24/7 to find health care services, obtain health advice, get help in navigating health services, and get the information they need. Health Connect Ontario replaces the former Telehealth Ontario. It does not replace the caller's Health care Provider. For medical emergencies, continue to call 911. |
| 911 | Emergency | Police, fire and/or ambulance |
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