|What are my options when a Penalty Notice is issued?|
- Pay the Penalty Notice; or
- Request a review by a Screening Officer.
|How can I pay a Penalty Notice?|
- Online (VISA, MasterCard, American Express)
- By mail (cheque)
- In person (cash, cheque, debit, VISA, MasterCard, American Express)
- By telephone (VISA, MasterCard, American Express)
More information can be found here.
|How can I request a review of my Penalty Notice?|
The registered owner of the vehicle or the person named in the Penalty Notice may request an initial review ("Screening") of the Penalty Notice by a Screening Officer by submitting the Request for Screening form.
Type of Screening that can be requested :
- In-Person Screening (Screening at City Hall)
- Written Screening (a Written Screening allows your Screening to be processed without your attendance at City Hall)
A request for review or a Written Screening submission must be submitted no later than the date specified on the Penalty Notice. Once the form has been completed and received, the individual will be notified of their scheduled date and time.
Note: For Written Screening Submissions, a Screening decision will be sent to you.
|What if I am not satisfied with the result of a Screening?|
|If the matter is still in dispute following the review by the Screening Officer, you may request a review by a Hearings Officer at City Hall. A Request for Hearing must be made within twenty-one (21) calendar days following the receipt of the Screening Officer's decision. It is important to note that you may only appeal the Screening Officer's decision and that only the information/evidence submitted at the Screening will be considered at the Hearing.|
|Does it cost anything to request a Screening or Hearing?|
| No. A fee is not charged for a review of a Penalty Notice.|
|Can I authorize someone else to act on my behalf?|
Anyone can make payment on your behalf as long as they have your Penalty Notice and licence plate number.
The registered owner of the vehicle or the person named in the Penalty Notice is the only one who can request an In-Person Screening or Hearing and must attend the scheduled Screening or Hearing appointment. The registered owner of the vehicle or the person named in the Penalty Notice is the only person who can complete a Written Screening form.
An authorized representative (witness) may also attend an In-Person Screening/Hearing provided that they are authorized by the registered owner of the vehicle or the person named in the Penalty Notice. For Hearings only, authorized representatives are restricted to the following: lawyer, a licensed paralegal or a person who is exempt from the requirement to be licensed by by-law pursuant to the Law Society Act, R.S.P. 1990, c. L. 8.
|When and where are In-Person Screenings and Hearings held?|
In-Person Screenings are held on the Tuesday of each week (alternating mornings and afternoons) and Hearings are held biweekly on Tuesday afternoons at Oshawa City Hall, 50 Centre Street South. While every attempt will be made to accommodate your preferred appointment time period, you should be aware that specific requests can not always be guaranteed. Once scheduled, appointments can not be rescheduled.
|What if I don't attend a scheduled Screening or Hearing?|
The penalty will be affirmed and the registered owner of the vehicle or the person named in the Penalty Notice could be assessed a Failure to Appear fee of $50 for a Screening or $100 for a Hearing.
|What if I missed the deadline to schedule a Screening?|
|You may request an extension in time to schedule a Screening or submit a Written Screening. The request must be received within 42 days of the Penalty Notice being issued. The decision to grant an extension in time may or may not be approved by the Screening Officer.|
|What happens if I do nothing and ignore the Penalty Notice?|
Failure to pay a Penalty Notice not only results in additional administrative fees, but for parking penalties, the notice will be sent to the Ontario Registrar of Motor Vehicles who will deny the renewal of existing, or the issuance of new vehicle licence plates.
For non-parking related infractions where an individual has failed to pay their Penalty Notice, the City may revoke the individual's licence (where applicable) and the outstanding amount may be sent to a collections agency.