The City of Oshawa has announced that effective Monday, March 1, the following City buildings will reopen for limited use by appointment only: City Hall, Civic Recreation Complex, Delpark Homes Centre, Donevan Recreation Complex and South Oshawa Community Centre.
With safety of the upmost priority, the City is working to reopen City facilities in a manner that meets stringent health and safety protocols and that follows Provincial orders and the medical advice of the Region. In preparation of the March 1 reopenings, the City is performing due diligence work, which includes time to assess and perform work to inspect and prepare the facilities for in-person services and public operations, and ensuring safety measures are in place.
City Hall
As of Monday, March 1, City Hall will reopen to the public by appointment only. To book an appointment, please call Service Oshawa at 905-436-3311 during regular operating hours (8:30 a.m. and 4:30 p.m., Monday to Friday on business days). For information on how to contact Members of Council directly, visit www.oshawa.ca/councilmembers.
Public health protocols will be implemented, including screening upon entry to City Hall and plexiglass barriers at front counters.
Community members requiring in-person service at City Hall are asked to:
- enter and exit through the main entrance (located across from the Robert McLaughlin Gallery and adjacent to the Arts Resource Centre);
- upon entering, wait to respond to screening questions and provide contact information;
- wear a mask or face covering (with the exception of those who have health, respiratory and sensory issues, various disabilities; are unable to remove the mask without assistance; children under the age of two or for religious reasons);
- maintain physical distancing from others and adhere to physical distancing markers;
- follow directional arrows located on the floor;
- use hand sanitizer when entering and exiting the building; and,
- sign out when exiting the building.
Community members can continue to do business with the City online or over the phone. Residents can submit many common requests and report issues at www.ServiceOshawa.ca. Additional online applications and payment options are available at www.oshawa.ca.
Recreation facilities
As of Monday, March 1, the following City recreation facilities will reopen for limited use by appointment only: Civic Recreation Complex, Delpark Homes Centre, Donevan Recreation Complex and South Oshawa Community Centre.
Additionally, Oshawa residents now have advance booking privileges at City recreation facilities that have reopened. This includes bookings for fitness centres, indoor tracks, tennis and pickleball courts, and leisure swimming and skating.
The following outlines the advance booking structure for both residents and non-residents and community members with an active Fitness Membership:
- Oshawa residents who have an active Fitness Membership will have ten (10) days advance booking privileges.
- Community members who are not Oshawa residents but have an active Fitness Membership will have seven (7) days advance booking privileges.
- Oshawa residents who do not have an active Fitness Membership will have three (3) days advance booking privileges.
- Community members who are not Oshawa residents and do not have an active Fitness Membership will have one (1) day advance booking privileges.
To ensure health and safety protocols are followed, use of City recreation facilities is by appointment only. Bookings will open beginning on Wednesday, February 24. Oshawa residents looking to take advantage of their ten- or three-day booking privileges are asked to call 905-436-3311 to complete their booking request. All other community members are encouraged to book their visit online at Register.Oshawa.ca. For more information, visit www.oshawa.ca/reopeningrecreation.
Ice rental is available at Delpark Homes Centre by contacting the Facility Booking Office. Additionally, ice is available at the Tribute Communities Centre for on-ice instruction to specific sport affiliations and organizations.
The Delpark and Northview branches of Oshawa Public Libraries will re-open to the public on March 1 for in-library browsing, computer use, as well as Take-out service. The Jess Hann branch re-opens to the public on March 2. The McLaughlin branch will continue to provide Take-out service only. For more information, visit their Welcome Back webpage. As of March 1, OSCC55+ Delpark Homes Branch will reopen by appointment only in conjunction with the Delpark Homes Centre with operating hours of Monday to Friday from 9:00 a.m. to 4:00 p.m. For more information, call 905-576-6712 or visit www.oscc.ca.
Public health protocols will be in place in City recreation facilities, including screening upon entry and plexiglass barriers installed at front counters.
Community members are asked to:
- enter and exit facilities through the designated locations (visit www.oshawa.ca/reopeningrecreation) for additional information related to facility entrance and exit points);
- queue outside of the recreation facility to visit the designated screening area, respond to screening questions and provide contact information, or save time and complete your screening and provide contact information in advance at www.oshawa.ca/screening;
- wear a mask or face covering (with the exception of those who have health, respiratory and sensory issues, various disabilities; are unable to remove the mask without assistance; and, children under the age of two; or for religious reasons);
- maintain physical distancing from others and adhere to physical distancing markers;
- follow directional arrows located on the floor;
- use hand sanitizer when entering and exiting the building; and,
- sign out when exiting the building.
Stop the spread, Oshawa
Community members are urged to continue to follow government orders and health authority guidelines – limit trips outside your home, stay apart, mask up, and wash your hands often with soap and water or use hand sanitizer. Residents who have a smartphone are encouraged to download the COVID Alert app.
Stay connected
The City continues to post updates to its COVID-19 webpage at www.Oshawa.ca/COVID19. Visit the webpage for the latest updates on changes to services and programs, as well as frequently asked questions and resources.
Community members concerned about their health related to COVID-19 are asked to use the Ontario COVID-19 self-assessment tool or complete an assessment form to request an appointment at the Durham Region COVID-19 Assessment Centre.
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