The Region of Durham has compiled The Resources in the Community webpage, to support vulnerable and marginalized individuals in our community. The information is updated regularly and reflects the Region’s understanding of resources that are available at that time.
“While physical distancing is required, social interaction is still very important for our mental health,” said Oshawa Mayor Dan Carter. “We do not need to walk through these uncertain times alone. There are many community resources that can help us navigate these waters. I encourage anyone who may be experiencing feelings of isolation, anxiety or stress to reach out and ask for help. We are stronger together.”
Do you need help? Are you feeling alone or isolated and worried? There is support:
- Call Community Care Durham at 1-888-255-6680 to register to be contacted for health and wellness assurance checks.
- Support for caregivers is available from The Alzheimer Society. Contact them via email at [email protected] or call 1-888-301-1106 / 905-576-2567.
Other Resources:
If you are currently receiving mental health and addictions services and supports, please contact your current service provider to learn about potential virtual care options. Additional resources that are available include:
- Telehealth Ontario: 1-866-797-0000.
- Distress Centre Durham Hotline: 905-430-2522.
- Durham Mental Health Crisis Line: 1-800-742-1890.
- Family Services Durham: 1-866-840-6697 extension 1.
- Ontario Shores Mental Health Articles: Are you struggling with anxiety over COVID-19? Find helpful information to help deal with stress and worry through Ontario Shores (see the right side of the webpage under Mental Health Articles).
- ConnexOntario: Online resource for mental health, addictions and problem gambling. Available online or call 1-866-531-2600 (for those over 18).
- Kids Help Phone: Available online or call 1-800-668-6868 for 24/7 support for children and youth under 18.
- Good2Talk: Free, confidential mental health support service for post-secondary students in Ontario.
- First Nations and Inuit Hope for Wellness Line: Online chat or call 1-855-242-3310 (24/7). Culturally competent phone counselling and crisis intervention available in English, French, Cree, Ojibway, Inuktitut.
- Trans Lifeline: Online or call 1-877-330-6366 (24/7). Peer support service run by trans people, for trans and questioning callers.
- LGBT Youth Line: Call 1-800-268-9688 or text 647-694-4275. Also offers online chat. Get in touch with a peer support volunteer from Sunday to Friday, 4:00 p.m. to 9:30 p.m.
- Big White Wall is an online peer-to-peer support community for your mental health. Free membership is provided by the Ontario Government
- BounceBack: A guided self-help program using workbooks with phone coaching support. Access online or ask your doctor for a referral.
- Community libraries are closed at this time, but many online resources such as audiobooks and digital versions of books can be can be accessed through their websites. Check back often for new virtual programming.
Serving our community
While City Hall is temporarily closed to the public, Service Oshawa staff are available online, over the phone, live chat or by email, Monday to Friday 8:30 a.m. until 4:30 p.m.
Phone: 905-436-3311
Live Chat: www.oshawa.ca/city-hall/contact-us.asp
Email: [email protected]
Online Services: service.oshawa.ca
Due to the Easter holiday, Service Oshawa will be closed on Friday, April 10 and Monday, April 13 and will reopen on Tuesday, April 14 at 8:30 a.m.
City Updates
The City continues to post updates to its dedicated webpage at www.Oshawa.ca/CoronaVirus. Visit the webpage for the latest updates on City closures, meeting cancellations and changes to services, as well as frequently asked questions and resources.
For updates from the City of Oshawa, subscribe to receive Public Notices via email and connect with us on Twitter, Facebook, Instagram, LinkedIn and YouTube.
Community members concerned about their health are asked to use the Ontario COVID-19 self-assessment tool to determine if they need to seek care or refer to Lakeridge Health’s COVID-19 Assessment Clinic.