The City of Oshawa is committed to helping community members stay informed and connected with the City to receive timely and reliable updates and resources during the COVID-19 pandemic.
“Communication is so important – knowledge enables us to make educated decisions that contribute to the well-being of our family, friends, neighbours and community,” said Oshawa Mayor Dan Carter. “We are dedicated to keeping you informed, to answering your questions, and to encouraging you through the sharing of stories of kindness online, in print and through radio and television. We are facing COVID-19 together; I encourage you to take the time to connect with us on whatever platform works best for you!”
There are a number of ways to find and receive City information.
Website
The City continues to post regular updates to its dedicated COVID-19 webpage that features updates on City closures, cancellations, changes to services and resources, as well as a frequently asked questions section. Community members can also view the most recent video from Mayor Carter, read City and Regional public notices and browse key information from the Province of Ontario, The Regional Municipality of Durham and the Durham Region Health Department.
Newspaper, Radio and Television
Local media offers a variety of options to enable connections with the community. Look for the weekly column that Mayor Carter contributes to both the Oshawa Express and Oshawa This Week newspapers. The Mayor also appears on Global News Durham, RogersTV Durham and on Durham Radio to provide updates on the City's response to COVID-19. snapd Oshawa is covering City updates and sharing the Mayor’s videos in augmented reality in print and on social media. Local radio stations CKDO, 94.9 The Rock and KX96 are airing the City’s public service announcements.
Live at Five
Community members on Instagram are invited to join us for Live at Five where Mayor Carter will answer your questions and provide information about how the City is responding to COVID-19. This interactive series airs weekdays (on business days) at 5:00 p.m. on the City’s Instagram account (@cityofoshawa). Follow the City on Instagram and turn on notifications for Live videos to receive an alert when the Live videos begin.
Video updates
Mayor Carter provides regular video updates to the community featuring new and ongoing initiatives related to COVID-19. View these updates weekdays (on business days) on the COVID-19 webpage, or subscribe and view the videos on the City’s YouTube channel at www.youtube.com/OshawaCity. The video updates are also posted to the City’s social media accounts.
Social Media
The City shares local news and timely updates on various social media channels. Stay connected with us on Twitter, Facebook, Instagram, LinkedIn, YouTube and Connect Oshawa.
Community members are encouraged to share their stories, photos and videos of kindness and support they have seen amid COVID-19 on social media using #OurOshawa. Those looking to spread messages of kindness even further are encouraged to use #OshawaStrong, #OshawaProud and #DurhamStrong.
Those without social media can email Mayor Carter directly at [email protected].
Email Subscription Options
Let City of Oshawa information come to you! Subscribe to Public Notices and News Releases for the latest COVID-19 updates and videos to be delivered to your email. Additionally, sign up to receive updates specific to your neighbourhood by selecting your ward news. What’s my ward? Find out now. Subscribe now at www.oshawa.ca/subscribe.
Service Oshawa
Although our City facilities are temporarily closed to the public, City staff continue to serve the community.
Service Oshawa is available Monday through Friday, 8:30 a.m. – 4:30 p.m. (on business days) by:
Phone: 905-436-3311
Email: [email protected]
Live Chat: www.oshawa.ca/city-hall/Contact-Us
Online Services: www.oshawa.ca/online-services
Regional and Provincial Resources
Community members concerned about their health are asked to use the Ontario COVID-19 self-assessment tool to determine if they need to seek care or refer to Lakeridge Health’s COVID-19 Assessment Clinic. For the most up-to-date public information about COVID-19 in Durham Region, refer to www.durham.ca/NovelCoronavirus.
