Assistance Programs

• The program is for:
• a resident with a medical condition that generates excessive waste;
• a resident with 3 or more children under the age of 3; OR
• a resident with a disability who is unable to transport a full sized bag to the curb and needs to distribute their waste between smaller bags.
• The City will provide participants with an annual allotment of bag tags (50 tags).
• Participants can then go beyond the 4 bag limit when placing waste at the curb by affixing a bag tag to each additional bag.
• Participants are responsible to comply with all other requirements in the City's Waste Collection By-law.

• Resident must live in a single family dwelling.
• If applying due to a medical condition:
  • Proof of medical condition that generates excessive waste is required.
• If applying as a resident with 3 or more children under the age of 3:
  • Name and birthdates of children are required.
• If applying as a person with a disability:
  • Proof of disability that limits the ability to lift heavy bags is required; AND
  • There must be no residents without disabilities living at the residence.
• Proof of eligibility must accompany each application.

• Access 2 Entertainment Card
• Accessible Parking Permit issued by the Ontario Ministry of Transportation (M.T.O.)
• Canada Pension Plan (C.P.P.) Disability Benefit Card
• Canadian National Institute for the Blind (C.N.I.B.) Client Card
• Disability Travel Card
• Doctor's note or signature on application
• Ontario Disability Support Program (O.D.S.P.) Receipt

• Application for Special Consideration for Garbage Bag Limits

• Submit a completed application to Service Oshawa.
• Resident applying due to a disability must provide proof of eligibility.
• Please let Service Oshawa know if any conditions of your application change.
• Place a bag tag around the neck of each bag over the 4 bag limit every 2 weeks.
• If you provide your licence plate number on the application form, you may also take extra bags to the Region's Waste Management Facility located at 1640 Ritson Road North, at no charge. Garbage must be placed in clear plastic bags with a bag tag on each bag. Contact the Region of Durham for more information at 905-579-5264.

• Residents can book 1 free collection in a calendar year
• This program waives the $25 fee for any additional large item collections scheduled in a given calendar year. 

  As of July 1, 2018 the fee for additional collections will increase from $25 to $35.

 As of July 1, 2018 the program will be modified to limit the number of fee exempt collections to 3 collections over and above the first free collection in a calendar year. Implementing a limit on exempt collections improves operational efficiencies by ensuring those registered for the Waste Assistance Large Item Collection Program are combining items set out for collection therefore avoiding single item setouts.

• Resident must live in a single family dwelling, semi-detached, duplex, or building with 2 or less dwelling units that receives municipal waste collection services
  • Note:  buildings with 3 or more dwelling units or that require the Landlord/Property Manager to book the Large Item Collection do not qualify for the program
• Resident must be at least 65 years of age or have a disability
• Resident must reside at the address for which the collection is being booked
• There must be no residents without disabilities under the age of 65 living at the residence
• Resident must provide proof of senior status or disability with the application
• Participants are responsible to comply with all other requirements in the City's Waste Collection By-law

• Access 2 Entertainment Card
• Accessible Parking Permit issued by the Ontario Ministry of Transportation (M.T.O.)
• Canada Pension Plan (C.P.P.) Disability Benefit Card
• Canadian National Institute for the Blind (C.N.I.B.) Client Card
• Disability Travel Card
• Doctor's note or signature on application
• Ontario Disability Support Program (O.D.S.P.) receipt

• Application for Waste Assistance Large Item Collection Program

• Submit a completed application and proof of eligibility to Service Oshawa
• Please advise Service Oshawa if any conditions of your application change

• The program allows a resident with a disability to leave their garbage on an approved cart for collection
• Choice of cart is to be approved by the City
  • Please note that the City does not purchase or supply carts to eligible participants
  • Carts must not require waste collection staff to reach in to remove the garbage
• The City will issue a sticker which must be placed on the cart to identify approval to the City's collection staff
• Participants are responsible to comply with all other requirements in the City's Waste Collection By-law

• Resident must live in a single family dwelling
• There must be no residents without disabilities under the age of 65 living at the residence
• Resident must have a disability that prevents them from lifting waste from a cart for collection by City staff
• Proof of eligibility must accompany each application

• Access 2 Entertainment Card
• Accessible Parking Permit issued by the Ontario Ministry of Transportation (M.T.O.)
• Canada Pension Plan (C.P.P.) Disability Benefit Card
• Canadian National Institute for the Blind (C.N.I.B.) Client Card
• Disability Travel Card
• Doctor's note or signature on application
• Ontario Disability Support Program (O.D.S.P.) receipt

•  Application for Waste Collection Cart Program

• Submit a completed application and proof of eligibility to Service Oshawa
• The program sticker must be affixed to approved cart and be clearly visible
• Please advise Service Oshawa if any conditions of your application change

Many local home and garden supply stores provide a number of options.  Consider the following:

• Wagon or utility cart: place your garbage bags recycling and green bin on the wagon.  Be sure the wheels are heavy duty. 
• Garbage can with wheels: remove the lid for collection (maximum 32 gal can)

Please remember that the City is not responsible for lost or stolen carts so you may want to put your address on it just in case.