COVID-19 Information & Updates

Service Oshawa 

Community members can continue to do business with the City online or over the phone. Residents can submit many common requests and report issues through Service Oshawa online. Additional online applications and payment options are available through our online services. 

Service Oshawa continues to be available to customers via phone, email and live chat during their regular hours, 8:30 a.m. to 4:30 p.m. Monday through Friday on business days and can be contacted by live chat, phone at 905-436-3311 or email at [email protected].

Visit Oshawa.ca/CouncilMembers to contact Members of Council.

City Council, Standing and Advisory Committee Meetings

City Council, Standing and Advisory Committee meetings will continue to be held electronically. Community members are encouraged to watch online at Oshawa.ca/webcasts. For Council, -Standing and Advisory Committee meeting dates, dates, agendas and minutes, view the City Meetings Calendar. Delegation requests can be directed to City Clerk Services at [email protected] or 905-436-3311. 

To receive email notifications of Council, Standing and Advisory Committee meetings, visit Oshawa.ca/subscribe. 

Oshawa Animal Services

Oshawa Animal Services Animal Shelter is open to in-person operating hours 8:30 a.m. to 4:30 p.m., Monday to Saturday. Adoption hours are 10:00 a.m. to 4:00 p.m. only. No appointment is required. Both virtual pet adoptions and lost/found services both available online.

The virtual adoption process includes a review of the available animals online by the potential adopter, the submission of a form, a phone interview with Oshawa Animal Services staff and then, once approved, the arrangement of safe pick up by a vaccinated individual and secure online payment. Animals adopted through Oshawa Animal Services include spay/neuter, vaccinations, flea treatment, deworming, microchipping, rabies vaccine and four weeks pet insurance. 

The lost/found services process includes the submission of a lost pet form, Oshawa Animal Services staff contacting the owner and the arrangement of safe drop off and pick up by a vaccinated individual and secure online payment.

For further information, to report a lost/found pet or for licensing services, call 905-436-3311 or view Service Oshawa online options.

City Amenities

Community members using outdoor amenities are reminded to adhere to safety protocols, government orders and health authority guidelines.

Oshawa Senior Citizens Centres OSCC55+

All branches of the OSCC55+ Oshawa Senior Community Centres are open Monday to Friday, from 8:30 a.m. to 4:00 p.m. Dining rooms will be open at the John Street, Northview and Conant Branches with meal service hours of 9:30 a.m. until 1:30 p.m. For the most up-to-date OSCC55+ information, visit the OSCC55+ website or call 905-576-6712. 

Oshawa Public Libraries

The Oshawa Public Libraries branches will remain open to in-person and curbside services at the following branches: Delpark Homes Centre, Jess Hann, McLaughlin and Northview branches. Libraries are open at 50% capacity.

Oshawa Executive Airport Terminal Building

Currently, the Oshawa Executive Airport Terminal building is closed to the public. The Regional municipalities, including the City of Oshawa, are following recommendations provided by Durham Region Health Department, the Province of Ontario and the Federal Government.

Fire Services

Oshawa’s fire stations have been closed to the public to protect our first responders, but Oshawa Fire Services continues to stand ready to respond to fire emergencies.

City Council and Standing Committee meetings will continue to take place electronically. Community members are encouraged to watch online at oshawa.ca/webcasts. 

View Upcoming Council and Standing Committee meetings as per the Council approved schedule.  

Additionally, at the upcoming Council and Standing Committee meetings, delegations will be permitted electronically through remote electronic access provided the request relates to an item on the published agenda and is received by City Clerk Services a minimum of two business days prior to the meeting in order to arrange for technology testing. Due to the technology and testing required, delegation requests received after this deadline will not be permitted. City Clerks Services can be contacted by email at [email protected] or telephone 905-436-3311.

To receive email notifications of Council and Standing Committee meetings, visit Oshawa.ca/subscribe. 

If you have a smartphone, download the COVID Alert app.  

COVID-19 Vaccination Clinics

Check with Durham Health for the latest updates, including appointment availability:

• Vaccination site located at Durham College/Ontario Tech University Campus Ice Centre: visit covidvaccine.lh.ca or call 905-721-4828.
• Vaccination sites in other Durham Region municipalities: visit durham.ca/Vaccineappointment or call 1-888-444-5113.
• Please be advised that call volumes are very high at this time. For more information and the latest updates, visit durham.ca/covidvaccines.

Community members concerned about their health are asked to seek clinical assessment using one of these four options:

1. Complete an online self-assessment.
2. Contact Durham Health Connection Line 905-668-2020 or 1-800-841-2729.
3. Contact Telehealth Ontario at 1-866-797-0000.
4. Contact your primary care provider by phone.

Additional resources