The safety and health of our community members and staff is the City of Oshawa's top priority. This webpage includes the City’s latest COVID-19 information and updates. Check back for updates or subscribe to receive Public Notices.
Further to the province-wide shutdown currently in effect, the Province of Ontario has also declared a second state of emergency and issued a stay-at-home order along with further restrictions to help stop the spread of COVID-19.
A stay-at-home order is in effect for all of Ontario, including Durham Region and the City of Oshawa.
Community members are urged to continue to follow health authority guidelines and government orders and to stay home, stay apart, mask up and wash your hands often with soap and water or use hand sanitizer.
Residents who have a smartphone are encouraged to download the COVID Alert app.
Community members can continue to do business with the City online or over the phone. Residents can submit many common requests and report issues through Service Oshawa online. Additional online applications and payment options are available through our online services. Service Oshawa continues to be available to customers via phone, email and live chat during their regular hours, 8:30 a.m. to 4:30 p.m. Monday through Friday on business days and can be contacted by live chat, phone at 905-436-3311 or email at [email protected].
What's Open | ||||||||||||||||||||||||||||||
Service Oshawa All essential municipal services will continue to be offered. As a result of the Province declaring a second state of emergency and issued a stay-at-home order, Oshawa City Hall will be closed until further notice. Community members can continue to do business with the City online or over the phone. Residents can submit many common requests and report issues through Service Oshawa online. Additional online applications and payment options are available through our online services. Service Oshawa continues to be available to customers via phone, email and live chat during their regular hours, 8:30 a.m. to 4:30 p.m. Monday through Friday on business days and can be contacted by live chat, phone at 905-436-3311 or email at [email protected]. Visit Oshawa.ca/CouncilMembers to contact Members of Council.
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What's Closed | ||||||||||||||||||||||||||||||
City HallCity Hall is closed to the public until further notice. City Facilities, Arenas, Indoor Pools and Fitness CentreThe following City recreation facilities are closed until further notice:
As a result, all bookings and permits will be cancelled for the duration of the closure. Refunds will be issued for all bookings and leisure admissions. Refunds will be issued for all permit holders without penalty during this closure and membership holders will be compensated accordingly for the duration of the closure.
For information related to registration, membership, rentals and facility permits view our frequently asked questions webpage. Oshawa Animal ServicesOshawa Animal Services continues to offer virtual pet adoptions online. The virtual adoption process includes a review of the available animals online by the potential adopter, the submission of the applicable form, a phone interview with O.A.S. staff and then, once approved, the arrangement of safe pick up and secure online payment. Animals adopted through O.A.S. include spay/neuter, vaccinations, flea treatment, deworming, microchipping, rabies vaccine and four weeks pet insurance. To learn how to apply to adopt an animal, visit the City’s Adoption webpage. For further information, to report a lost/found pet or licensing services via telephone contact Service Oshawa at 905-436-3311 or view Service Oshawa online options. The following animal related services continue to be offered by Municipal Law Enforcement:
Oshawa Executive Airport Terminal BuildingCurrently, the Oshawa Executive Airport Terminal building is closed to the public. The Regional municipalities, including the City of Oshawa, are following recommendations provided by Durham Region Health Department, the Province of Ontario and the Federal Government. |
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Services Updates, including Waste and Licensing | ||||||||||||||||||||||||||||||
Waste CollectionThe four-bag limit for bi-weekly garbage collection in Oshawa in now in effect. Each bag placed at the curb beyond the four-bag limit must have a bag tag attached for pickup. Contactless options for purchasing bag tags are now available at www.oshawa.ca/waste. We encourage residents to continue to practice waste reduction by utilizing their blue boxes and green bins. The Region of Durham’s Region Waste Management facility located at 1640 Ritson Road North remains open but will only accept debit and credit card payments (no cash). Fire ServicesOshawa’s fire stations have been closed to the public to protect our first responders, but Oshawa Fire Services continues to stand ready to respond to fire emergencies. Licensing – Business, Taxi and AnimalBusiness, taxi and animal licences due to expire have been extended to until further notice to allow individuals and businesses more time to submit and process these applications. Marriage Licences and Civil Marriage CeremoniesCivil marriages and marriage licenses will not be offered at City Hall until further notice. To learn more, call Service Oshawa at 905-436-3311 or visit www.oshawa.ca/getmarried. |
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Recreation Program and Permit cancellations | ||||||||||||||||||||||||||||||
As a result of the province-wide shutdown, all recreation facilities will temporarily close until further notice. For information related to refunds, registration, membership, rentals and facility permits view our frequently asked questions webpage. |
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Meetings - City Council and Standing Committee Meetings | ||||||||||||||||||||||||||||||
City Council and Standing Committee meetings will continue to take place electronically. Community members are encouraged to watch online at www.oshawa.ca/webcasts. View Upcoming Council and Standing Committee meetings as per the Council approved schedule. Additionally, at the upcoming Council and Standing Committee meetings, delegations will be permitted electronically through remote electronic access provided the request relates to an item on the published agenda and is received by City Clerk Services a minimum of two business days prior to the meeting in order to arrange for technology testing. Due to the technology and testing required, delegation requests received after this deadline will not be permitted. City Clerks Services can be contacted by email at [email protected] or telephone 905-436-3311. To receive email notifications of Council and Standing Committee meetings, visit www.oshawa.ca/subscribe. |
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How can I protect myself and my family members? | ||||||||||||||||||||||||||||||
Residents who have a smartphone are encouraged to download the COVID Alert app. Lakeridge Health: COVID-19 Assessment Clinics Community members concerned about their health are asked to seek clinical assessment using one of these four options:
Additional resources Recommendations from Durham Health To reduce the spread of germs, including COVID-19, the Durham Region Health Department recommends that residents:
The Region of Durham Health Department advises that if you are displaying symptoms of COVID-19, and have recently returned from travel outside of Canada, please contact your health care provider and Durham Region Health Department at 905-668-2020 or 1-800-841-2729. A full list of recommendations is available at durham.ca/NovelCoronavirus. View Durham Region’s frequently asked questions. |
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Mandatory use of non-medical masks or face coverings | ||||||||||||||||||||||||||||||
As per provincial orders, individuals are required to wear a mask or face covering in the indoor areas of businesses or organizations that are open. Wearing a mask or face covering is now recommended outdoors when you can't physically distance more than two metres. The Durham Region Health Department has provided instructions to ensure the mandatory use of non-medical masks or face coverings:
Additional information regarding non-medical face masks and face coverings is available on the Region of Durham’s COVID-19 Update webpage. Any inquiries about mask requirements can be directed to the Durham Region Health Department. |
Province of Ontario Emergency Status on COVID-19 |
The Ontario government, in consultation with the Chief Medical Officer of Health and other health experts, has imposed a province-wide shutdown. In addtition, the Province of Ontario has declared a second state of emergency and issued a stay-at-home order along with further restrictions to help stop the spread of COVID-19. The stay-at-home order is effective Thursday, January 14, 2021 at 12:01 a.m. for a minimum of 28 days. The following additional public health measures include:
Ontario Protecting Consumers from Price GougingConsumers can report an individual who is price gouging by filing a complaint at 1-800-889-9768 between 8:30 a.m. and 5:00 p.m. |
Region of Durham declares a State of Emergency |
On March 24, Regional Chair and Chief Executive Officer, John Henry declared a State of Emergency in the Region of Durham in accordance with the Emergency Management By-law. For the most up-to-date public information about COVID-19 in Durham Region, refer to www.durham.ca/NovelCoronavirus. Masks The Durham Region Health Department has issued instructions to ensure the mandatory use of non-medical masks or face coverings within most public and enclosed indoor spaces. Non-medical masks or face coverings are mandatory for all community members within most public and enclosed indoor spaces, with the exception of those who have health, respiratory and sensory issues; various disabilities; are unable to remove the mask without assistance; children under the age of two; or, other valid reasons. The Health Department has created resources to aid the community in safely using a non-medical mask or face covering:
Additional information regarding non-medical face masks and face coverings is available on the Region of Durham’s COVID-19 Update webpage. Any inquiries or reports about public establishments not ensuring masks are worn can be directed to the Durham Region Health Department. |
To report a non-compliant business, public establishment, large gathering or mask requirements |
Durham Regional Police Service (D.R.P.S.)
The D.R.P.S. has a reporting process for residents who want to report a non-compliant business or a large gathering outside of a household and 5 people outdoors. Residents can now report either situation on www.drps.ca under Online Services - Community Concern, or call the D.R.P.S. non-emergency line at 1-888-579-1520, ext. 5802. Secondary contact information for Durham Public Health is via email at [email protected], or by phone at 1-800-841-2729 or 905-668-2020. Anyone seeking clarification whether a situation falls under the non-compliance orders can call the Stop the Spread Business Information Line at 1-888-444-3659. Assistance is available Monday to Sunday, from 8:30 a.m. - 5:00 p.m. Mask Requirements To report public establishments not ensuring masks are worn, please contact the D.R.P.S. non-emergency line at 1-888-579-1520, ext. 5802 or visit www.drps.ca under Online Services - Community Concerns |
City of Oshawa declares a State of Emergency |
On April 6, the City of Oshawa declared a state of state of emergency in response to health authorities indicating it is crucial to slow the spread of COVID-19. |
For more updates on City programming, operations and services visit our frequently asked questions webpage.
For a full list of impacts to Regional programs and services, visit durham.ca/ServiceChanges.
Lakeridge Health: COVID-19 Assessment Clinics
The COVID-19 Assessment Centre is by appointment only. Community members who would like to be tested for COVID-19 can now complete a form to book an appointment. Additional information can be found on the Lakeridge Health website at www.lakeridgehealth.on.ca