Bright Spots from Durham’s Homelessness Support and Coordinated Access System

Durham Region is a participant in the Canadian Alliance To End Homelessness Built for Zero-Canada Campaign and is committed to ending chronic homelessness in Durham Region by 2025. View Bright Spot achievements.
Coordinated Access and Durham's By-Name List
55 people have been housed so far in 2022.
The goal of the system is to prevent and reduce homelessness and provide streamlined access to available supports. Durham Region achieved the Home and Basic Quality on Coordinated Access milestone in April 2021. Durham Region is only the fifth community in Canada to achieve a Quality Coordinated Access System! Since the start of the program, approximately 219 people have been housed using Durham’s Coordinated Access System. Durham’s Coordinated Access System on average helps 14 people every month get housed.
Learn more about the how the Coordinated Access Sytem works and why it is important.
Durham Region is committed to being Housing-Focused
Services and Supports

- Opened 3 Homeless Hubs to provide wrap around supports
- Developing a Street Outreach Strategy to reduce unsheltered homelessness in Durham.
- 577 people helped with eviction prevention
- 556 people helped with finding housing
- A Renter’s Toolkit to search for and secure housing, deal with issues that come up as a tenant, or help planning your move.
Housing-Focused Shelters
- Housing-focused shelters help people move from homelessness to housing as quickly as possible by supporting people with their housing plans. Shelters in Durham are housing-focused as part of the Canadian Shelter Transformation Network.
- New shelter program (CFOC) opened in Ajax in 2020 adding 20 bed spaces to the shelter support system.
- Shelter programs helped 639 people
- There are 113 beds available each night -average of 98 beds used per night
- 72% of shelter clients only needed shelter support once
Visit the Region of Durham's Housing and Homelessness webpage to learn more.