Reopening Recreation

Civic Recreation Complex entrance and exit information:

Community members are asked to enter the facility through the main entrance on the east side of the building for all purposes. Please exit the facility as noted below:

• Pool: exit the facility through the main entrance.
• Fieldhouse: line up with your rental group, following physical distancing guidelines, in the designated area to the right of the main entrance doors along the promenade. Once screening is completed, City staff will lead the rental group to the south facing Fieldhouse door.
• Fitness centre: exit the facility through the emergency exit doors in the fitness centre.
• Dome: exit the facility through the north emergency exit doors in the Dome.

Delpark Homes Centre entrance and exit information:

Community members attending the facility to access the fitness centre, gymnasium, indoor track, or to attend a leisure swim or skate are asked to enter and exit the facility through the south entrance of the building. 

Community members attending an arena booking are asked to enter and exit the facility through the north entrance of the building. 

Donevan Recreation Complex entrance and exit information:

Community members are asked to enter and exit the facility through the main entrance on the west side of the building.

Community members wishing to visit OSCC55+ Oshawa Senior Community Centres Northview Branch or the Boys and Girls Clubs of Durham Northview Unit are asked to book an appointment. Those with a prebooked appointment are asked to enter and exit the facility through the main entrance on the south side of the building. 

Community members are asked to enter and exit the facility through the south entrance for all purposes. 

• Log-in to your activeOshawa account. If you do not have an account please create an account. Having trouble logging in? Reset your password or activate your online account. If your account email needs to be updated email [email protected] or call 905-436-3311 to request the email on your account be updated.
• Only the account owner can book appointments on behalf of other members in the family group.

• Select your preferred booking: Fitness Centre, Indoor Walking Track, Leisure Swimming, Leisure Skating, or Tennis or Pickleball Court.
• Book your swim, skate, workout, walk or match online. See the leisure swim, leisure skate and fitness centre schedules.
• There is a limit of one booking per day per person for each booking type (swim, skate, walk, fitness centre and tennis and pickleball courts).

• Select the correct family member from the Participant Menu and select Go. Once the webpage has reloaded, and the participant you are booking is selected in the participant menu, select Book Now. 
  
• To book additional family members select Continue Shopping in the bottom left of the checkout window and repeat the steps above.
• If you are ready to complete your transaction, select Checkout in the bottom left of the checkout window. 
  
• Confirm your booking in the appointments section of your account.

• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. Learn more about our memberships and admissions.
• Oshawa residents looking to take advantage of their ten or three day advance booking privileges are asked to call 905-436-3311 to complete their booking request, as these requests cannot be completed online. All other community members are encouraged to book their visit online at register.oshawa.ca.

• If you are unable to attend your scheduled booking, please call 905-436-3311 to cancel your booking. If notice of your cancellation is not received 24 hours before your scheduled booking any fees paid are non-refundable.
• Community members will be charged regular admission fees for bookings completed online. If you qualify for a Student, Family or Senior price please visit the reception desk upon your arrival to have your fee adjusted.

We have taken enhanced health and safety measures to protect our recreation facility guests. However, there is an inherent risk of exposure to COVID-19 in any public place where people are, or have been present.

COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to Public Health Authorities, older adults and guests with underlying medical conditions are especially vulnerable.

By entering the facility, you accept and voluntarily assume all risks related to exposure to COVID-19, and the City of Oshawa disclaims any and all related liability.

Oshawa and Durham Region have moved into the revised Red – Control category of the province's COVID-19 response framework. In accordance with this, the following is now in effect at all arenas: 

• Arena rentals have a reduced capacity of 10 players/participants, and a maximum of 3 team staff, on the ice at a time. If you have questions about how these changes will impact your rental, please contact the Facility Booking Office.
• All leisure skates have a reduced capacity of 10 community members at a time.
• Spectators are not permitted in recreation facilities. Any community member under the age of 18 years who is engaged in activities within a facility may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.

Safety Measures:

Ice - Leisure Skating

• See the entrance and exit information for the facility you are planning to visit.
• Leisure skating is available at a limited capacity at the Delpark Homes Centre.
  
• Leisure skating bookings will be permitted and paid through activeOshawa online registration. 
• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. For more information see booking information.
• Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the ice surface. Masks must be worn when moving through all common areas.
• Ice users will have access to the facility 15 minutes before and after their leisure skate booking.
• Leisure skating capacities have been limited to 10 in accordance with the province's COVID-19 response framework.
• Ice users must arrive to the facility dressed in full equipment with the exception of skates.
• Children under the age of 14 must be supervised by a caregiver who is at least 14 years of age, maximum of 3 children per caregiver. Caregivers are not required to go on the ice but are required to book and pay admission.
• Spectators are not permitted in the facility. Any player under the age of 18 years may be accompanied by one parent or guardian.
• Cancellations of leisure skating bookings require at least 24 hours notice. If less than 24 hours notice is provided fees paid are non-refundable.
• All ice users are required to leave the facility promptly after their booking is complete.

Ice - Rentals

• See the entrance and exit information for the facility you are planning to visit.
• Interested in booking available ice? Contact the Facility Booking Office for more information.
• Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the ice surface. Masks must be worn when moving through all common areas.
• Ice capacities have been limited to 10 players/participants, and a maximum of 3 team staff, on the ice at a time in accordance with the province's COVID-19 response framework.
• Food and drink is not permitted.
• Ice users must arrive to the facility dressed in full equipment with the exception of skates.
• Designated areas are provided for putting on skates.
• Lockers and dressing rooms are not available.
• Spectators are not permitted in the facility. Any player under the age of 18 years may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.

Floor Pad

• Users are to enter Children's Arena from the south entrance.
• Facility is open during permitted hours only. Contact the Facility Booking Office for more information about permitting.
• Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the floor surface for active play. Masks must be worn when moving through all common areas.
• Floor capacities have been limited to 10 players/participants, and a maximum of 3 team staff, on the floor at one time in accordance with the province's COVID-19 response framework.
• Participants must arrive to the facility dressed in full equipment, with the exception of indoor footwear.
• Areas will be designated inside arena for putting on the rest of equipment that follow physical distancing protocols.

• Main lobby washrooms will be used by players, coaches, and parents/guardians.

• There will be one change zone in the changeroom hallway.
• Spectators are not permitted in the facility. Any player under the age of 18 years may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.
• Change rooms and showers will be unavailable.

Learn more about Arena Protocols.

Oshawa and Durham Region have moved into the revised Red – Control category of the province's COVID-19 response framework. In accordance with this, the following is now in effect at the fieldhouse:

• The Civic Fieldhouse has a reduced capacity of 10 players/participants, and a maximum of 3 team staff, on the field at a time.
• Spectators are not permitted in recreation facilities. Any community member under the age of 18 years who is engaged in activities within a facility may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators. 

Safety Measures:

• The Civic Fieldhouse at the Civic Recreation Complex is open for limited use and access for rentals. 
• The Fieldhouse is open during permitted hours only. Contact the Facility Booking Office for more information and availability.
• Upon arrival, visitors are are asked to line up with their rental group in the designated area, following physical distancing guidelines, to the right of the main entrance doors of the Civic Recreation Complex along the promenade. Once screening is completed, City staff will lead the rental group to the south facing Fieldhouse door.
• Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the field for active play. Masks must be worn when moving through all common areas.
• Field capacities have been limited to 10 players/participants, and a maximum of 3 team staff, on the field at one time in accordance with the province's COVID-19 response framework.
• Participants must arrive to the facility dressed in full equipment, with the exception of indoor footwear.
• Spectators are not permitted in the Fieldhouse. Any player under the age of 18 years may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.
• Fieldhouse washrooms will be available.
• Change rooms and showers will be unavailable.
• Player benches can be accessed upon request.

• All community members are required to increase physical distance spacing to 3 metres between one another while visiting our fitness centres. 
• Visitor capacities at our fitness centres have been reduced to 10 visitors at a time.

Safety Measures:

• Fitness centres at Civic Recreation Complex, Delpark Homes Centre and South Oshawa Community Centre are open at a limited capacity.
• See the entrance and exit information for the facility you are planning to visit.
• Fitness centre bookings will be permitted and paid through activeOshawa online registration.
• Community members are required to book their session in advance.
• Sessions are 60 to 75 minutes in length depending on time of day booked.
• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. For more information see booking information.
• Fees paid are non-refundable.
• Wear your non-medical mask or face-covering when in the facility with the exception of when you are actively engaging in a workout in the fitness centre. Masks must be worn when moving through all common areas.
• Physical distancing measures (spacing of 3 metres between patrons) is in place, and some equipment will not be available for use.
• Change room facilities including showers and lockers are not available for community members visiting the fitness centre.
• Fitness centre users are to arrive in their workout attire. Gym bags and storage of personal belongings are not available. 
• Fitness centre users are required to wipe down their equipment after each use.

• Community members with a fitness centre booking are asked to arrive at the facility at the time of their scheduled booking, and leave the facility promptly after their booking is complete.

• Pickleball reservations will be required to play singles only.

Safety Measures:

Pickleball

• The Delpark Homes Centre gym is open for pickleball bookings with a limited capacity.
• See the entrance and exit information for the facility you are planning to visit.
• Drop-in sports bookings will be permitted and paid through activeOshawa online registration. Community members are required to book their match in advance.
• Bookings are limited to one match per person (1 hour 30 minutes in length) per day.
• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. For more information see booking information.
• Fees paid are non-refundable.
• Players will have access to the facility no more than 15 minutes before their scheduled booking.
• Non-medical masks or face coverings must be worn when moving through all common areas, and are highly recommended to be worn during play for the safety of players.
• Change room facilities including showers and lockers are not available.
• Players are to arrive in their match attire and ready to play. Storage for outdoor shoes will be available in cubbies. Gym bags and storage of other personal belongings is not available.
• Pickleball is being offered in a limited capacity, the gym curtain will be act as a barrier between courts in play.
• All players are required to leave the facility promptly after their booking is complete.

• Pools at Civic Recreation Complex, Delpark Homes Centre, Donevan Recreation Complex and South Oshawa Community Centre are open at a limited capacity.
• See the entrance and exit information for the facility you are planning to visit.
• Community members are required to book their swim in advance.
• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. For more information see booking information.
• Cancellations of swim bookings require at least 24 hours notice. If less than 24 hours notice is provided fees paid are non-refundable.
• Facility cleaning and sanitization is scheduled between each session.
• Pool capacities have been limited to allow for physical distancing. See the below chart for more information. 

* When a lane swim and a public swim are scheduled at the same time at Delpark Homes Centre, the public swim capacity is lowered to 35 participants. 

• Saunas, hot tubs, water slides and water features are not available.

• Change rooms are operating at a reduced capacity, lockers are not available.
• Swimmers will have access to the change room for 15 minutes before and after their booking.
• Belongings are to be left on the pool deck in a plastic bag.
• Swim tests have been suspended at this time.
• Children under the age of 14 must be accompanied by a caregiver who is at least 14 years of age and is responsible for their direct supervision (within arms reach), with a maximum of 2 children for each parent or guardian.
• See our leisure swimming rules for rules and requirements for participation and admission.

•  Tennis court reservations will be required to play singles only. 

Safety Measures:

• The Civic Dome at the Civic Recreation Complex is open for tennis court bookings at a limited capacity. 
• See the entrance and exit information for the facility you are planning to visit.
• Tennis court bookings will be permitted by calling the Civic Recreation Complex at 905-436-5454 during the hours as noted below:
• Monday to Friday from 6:30 a.m. to 9:30 p.m.
• Saturday and Sunday from 8:30 a.m. to 8:30 p.m.
• Bookings are limited to 1 court (60 minutes in length) per day.
• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. For more information see booking information. No show/cancellation fees apply.
• Non-medical masks or face coverings must be worn when moving through all common areas. They may be removed for game play only.
• Change room facilities including showers and lockers are not available.
• Tennis players are to arrive in their match attire. Gym bags and storage of personal belongings are not available. Players should bring all personal belongings onto the tennis court during play. 
• The use of tennis ball machines (feeders) and ball baskets (hoppers) are currently prohibited. Players may have no more than 6 tennis balls on the court.
• All players are required to leave the facility promptly after your session is complete.
• Indoor tennis is opening in a limited capacity, there will be an empty court between courts in play
• When in the dome, tennis players are to enter the court from the west side of the dome, and exit the court on the east side.

• Indoor tracks at the Civic Dome at the Civic Recreation Complex and Delpark Homes Centre are open at a limited capacity.
• See the entrance and exit information for the facility you are planning to visit.
• Track bookings will be permitted and paid through activeOshawa online registration.
• Community members are required to book their session in advance.
• Sessions are 60 to 90 minutes in length depending on time of day booked.
• Oshawa residents now have advance booking privileges at recreation facilities. Membership holders also get advance booking privileges at recreation facilities depending on their membership type. For more information see booking information.
• Fees are non-refundable.
• Wear your non-medical mask or face-covering when in the facility with the exception of when you are actively using the track. Masks must be worn when moving through all common areas.
• Change room facilities including showers and lockers are not available for community members visiting the walking track.
• Track users are to arrive in their workout attire. Gym bags and storage of personal belongings are not available.
• All community members are required to leave the facility promptly after your session is complete.