COVID-19 Update: Durham Region including the City of Oshawa move into Red-Control category
Effective Monday, November 23, 2020, Durham Region, Including the City of Oshawa, has moved into the Red-Control category of the province’s COVID-19 response framework. In accordance with this, the following is now in effect at all recreation facilities:
• The Civic Fieldhouse, arenas, floor pads, and the Civic Dome have a reduced capacity of 10 community members at a time.
• All leisure skates have a reduced capacity of 10 community members at a time.
• Pickleball and tennis court reservations will be required to play singles only.
In addition to the above, all new tennis court bookings have been suspended for the time being as we work towards the completion of new policies and procedures related to the new health and safety measures for sport, recreation and fitness.
For more information visit COVID-19 Updates and frequently asked questions.
Recreation facilities currently open for limited use:
| Children's Arena, 155 Arena Street |
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Children's Arena entrance and exit information:
Community members are asked to enter the facility through the main entrance on the south side of the building.
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| Civic Recreation Complex, 99 Thornton Road South |
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Civic Recreation Complex entrance and exit information:
Community members are asked to enter the facility through the main entrance on the east side of the building for all purposes. Please exit the facility as noted below:
- Pool: exit the facility through the main entrance.
- Fieldhouse: line up with your rental group, following physical distancing guidelines, in the designated area to the right of the main entrance doors along the promenade. Once screening is completed, City staff will lead the rental group to the south facing Fieldhouse door.
- Fitness centre: exit the facility through the emergency exit doors in the fitness centre.
- Dome: exit the facility through the north emergency exit doors in the Dome.
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| Delpark Homes Centre, 1661 Harmony Road North |
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Delpark Homes Centre entrance and exit information:
Community members are asked to enter the facility through the south entrance for all purposes but those related to ice pad bookings. Those with an ice pad booking are asked to enter and exit through the north entrance.
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| Donevan Recreation Complex, 171 Harmony Road South |
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Donevan Recreation Complex entrance and exit information:
Community members are asked to enter and exit the facility through the main entrance on the west side of the building.
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| Harman Park Arena sponsored by Ontario Hyundai, 829 Douglas Street |
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Harman Park Arena sponsored by Ontario Hyundai entrance and exit information:
Community members are asked to enter the facility through the main doors and exit through the west emergency exit door located on the pad they are visiting.
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| Northview Community Centre, 150 Beatrice Street East |
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Northview Community Centre entrance and exit information:
Community members wishing to visit OSCC55+ Oshawa Senior Community Centres Northview Branch or the Boys and Girls Clubs of Durham Northview Unit are asked to book an appointment. Those with a prebooked appointment are asked to enter and exit the facility through the main entrance on the south side of the building.
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| South Oshawa Community Centre, 1455 Cedar Street |
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South Oshawa Community Centre entrance and exit information:
Community members are asked to enter and exit the facility through the south entrance for all purposes.
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Community members are asked to book their next swim or fitness centre visit in advance at register.oshawa.ca.
How to book your next visit to swim, skate, walk, workout or play tennis
Book your visit online at register.oshawa.ca.
| Step 1 - Log-in |
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| Step 2 - Book |
- Select your preferred booking: Fitness Centre, Indoor Walking Track, Leisure Swimming, Leisure Skating, or Tennis or Pickleball Court.
- Book your swim, skate, workout, walk or match online. See the leisure swim, leisure skate and fitness centre schedules.
- There is a limit of one booking per day per person for each amenity (swim, skate, walk, fitness centre and tennis and pickleball courts).
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| Step 3 - Confirm your appointments |
- Select the correct family member from the Participant Menu and select Go. Once the webpage has reloaded, and the participant you are booking is selected in the participant menu, select Book Now.
- To book additional family members select Continue Shopping in the bottom left of the checkout window and repeat the steps above.
- If you are ready to complete your transaction, select Checkout in the bottom left of the checkout window.
- Confirm your booking in the appointments section of your account.
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| Notes |
- Membership holders get advanced booking privileges for leisure admissions depending on their membership type. Learn more about our memberships and admissions.
Member and non-member advanced booking times for leisure admissions
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Activity
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All-Inclusive Member |
Level 2 Member |
Level 1 Member |
Racquet Sport Add-on |
Community Member |
| Fitness Centre Booking |
7 days |
7 days |
1 day |
Not applicable |
1 day |
| Indoor Track Booking |
7 days |
7 days |
7 days |
Not applicable |
1 day |
| Leisure Skating Booking |
7 days |
7 days |
7 days |
Not applicable |
7 days |
| Leisure Swimming Booking |
7 days |
7 days |
7 days |
Not applicable |
7 days |
| Pickleball Booking |
7 days |
7 days |
7 days |
Not applicable |
1 day |
| Tennis Court Booking |
7 days |
1 day |
1 day |
7 days |
1 day |
- If you are unable to attend your scheduled booking, please call 905-436-3311 to cancel your booking. If notice of your cancellation is not recieved 24 hours before your scheduled booking any fees paid are non-refundable.
- Community members will be charged regular admission fees. If you qualify for a Student, Family or Senior price please visit the reception desk upon your arrival to have your fee adjusted.
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COVID-19 Health and Safety for Arenas, Pools, Fitness Centres, Tracks and Tennis Courts
| COVID-19 Alert |
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We have taken enhanced health and safety measures to protect our recreation facility guests. However, there is an inherent risk of exposure to COVID-19 in any public place where people are, or have been present.
COVID-19 is an extremely contagious disease that can lead to severe illness and death. According to Public Health Authorities, older adults and guests with underlying medical conditions are especially vulnerable.
By entering the facility, you accept and voluntarily assume all risks related to exposure to COVID-19, and the City of Oshawa disclaims any and all related liability.
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Before you visit a facility, self assess
- Are you showing symptoms or feeling unwell?
- Have you travelled outside of Canada in the past 14 days?
- Are you in close contact of someone who has tested positive or are waiting for test results for COVID-19?
When you visit the facility
Continue to follow Durham Region Health Department guidance while visiting our recreation facilities, indoor pools, fitness centre and/or arenas:
- Enter and exit facilities through the designated entry and exit locations as noted above.
- Queue outside of the recreation facility to visit the designated screening area, respond to screening questions and provide contact information.
- Wear a mask or face-covering when in the facility (with the exception of those who have health, respiratory and sensory issues, various disabilities; are unable to remove the mask without assistance; and children under the age of two). Your mask may be removed while participating in certain activities. See the know the safety measures before you visit section for more information.
- Practice physical distancing of at least 2 metres, 3 metres in fitness centres, at all times.
- Practice good hand hygiene often, wash your hands or use hand sanitizer.
- Sneeze or cough into a tissue or your elbow.
- Keep to your own social circle.
- Check-in at Reception Desk to verify your booked time.
Know the safety measures before you visit
Safety measures have been put in place to ensure that all community members and staff are able to visit and work in a safe environment. Please review these before your next visit.
| Arenas |
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Effective Monday, November 23, 2020, the Region including the City of Oshawa has moved into the Red-Control category of the province’s COVID-19 response framework. In accordance with this, the following is now in effect at all arenas:
• arenas have a reduced capacity of 10 community members at a time. If you have questions about how these changes will impact your rental, please contact the Facility Booking Office.
• all leisure skates have a reduced capacity of 10 community members at a time.
• spectators are not permitted in recreation facilities. Any community member under the age of 18 years who is engaged in activities within a facility may be accompanied by one parent or guardian. Parent or guardians are required to book and pay admissions where applicable. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.
Ice - Leisure Skating
- See the entrance and exit information for the facility you are planning to visit.
- Leisure skating is available at a limited capacity at Donevan Recreation Complex and Harman Park Arena.
- Leisure skating bookings will be permitted and paid through activeOshawa online registration.
- All community members can book 7 days in advance for leisure skating.
- Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the ice surface. Masks must be worn when moving through all common areas.
- Ice users will have access to the facility 15 minutes before and after their leisure skate booking.
- Leisure skating capacities have been limited to 10 in accordance with the province's COVID-19 response framework.
- Ice users must arrive to the facility dressed in full equipment with the exception of skates.
- Children under the age of 14 must be supervised by a caregiver who is at least 14 years of age, maximum of 3 children per caregiver. Caregivers are not required to go on the ice but are required to book and pay admission.
- Spectators are not permitted in the facility. Any player under the age of 18 years may be accompanied by one parent or guardian. Parent or guardians are required to to book and pay for admissions where applicable.
- Cancellations of leisure skating bookings require at least 24 hours notice. If less than 24 hours notice is provided fees paid are non-refundable.
- All ice users are required to leave the facility promptly after their booking is complete.
Ice - Rentals
- See the entrance and exit information for the facility you are planning to visit.
- Interested in booking available ice? Contact the Facility Booking Office for more information.
- Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the ice surface. Masks must be worn when moving through all common areas.
- Ice capacities have been limited to 10 in accordance with the province's COVID-19 response framework.
- Food and drink is not permitted.
- Ice users must arrive to the facility dressed in full equipment with the exception of skates.
- Designated areas are provided for putting on skates.
- Lockers and dressing rooms are not available.
- Each rental group will be allowed a maximum of 10 people in the Arena.
- Spectators are not permitted in the facility. Any player under the age of 18 years may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.
Floor Pad
Learn more about Arena Protocols.
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| Fieldhouse |
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Effective Monday, November 23, 2020, the Region including the City of Oshawa has moved into the Red-Control category of the province’s COVID-19 response framework. In accordance with this, the following is now in effect at the Fieldhouse:
• spectators are not permitted in recreation facilities. Any community member under the age of 18 years who is engaged in activities within a facility may be accompanied by one parent or guardian. Parent or guardians are required to book and pay admissions where applicable. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.
- The Civic Fieldhouse at the Civic Recreation Complex is open for limited use and access for rentals.
- The Fieldhouse is open during permitted hours only. Contact the Contact the Facility Booking Office for more information about permitting.
- Upon arrival, visitors are are asked to line up with their rental group in the designated area, following physical distancing guidelines, to the right of the main entrance doors of the Civic Recreation Complex along the promenade. Once screening is completed, City staff will lead the rental group to the south facing Fieldhouse door.
- Wear your non-medical mask or face-covering when in the facility with the exception of when participants enter the field for active play. Masks must be worn when moving through all common areas.
- Participants must arrive to the facility dressed in full equipment, with the exception of indoor footwear.
- Each rental group will be allowed a maximum of 10 people in the Fieldhouse.
- Spectators are not permitted in the Fieldhouse. Any player under the age of 18 years may be accompanied by one parent or guardian. Note: if you are attending the facility as part of a team or organization, your team or organization may have additional health and safety protocols in effect for spectators.
- Fieldhouse washrooms will be available.
- Change rooms and showers will be unavailable.
- Player benches can be accessed upon request.
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| Fitness Centres |
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Effective Monday, November 23, 2020, the Region including the City of Oshawa has moved into the Red-Control category of the province’s COVID-19 response framework. In accordance with this, the following is now in effect at all fitness centres:
• all community members are required to increase physical distance spacing to 3 metres between one another while visiting our fitness centres.
• visitor capacities at our fitness centres have been reduced to 10 visitors at a time.
- Fitness centres at Civic Recreation Complex, Delpark Homes Centre and South Oshawa Community Centre are open at a limited capacity.
- See the entrance and exit information for the facility you are planning to visit.
- Fitness centre bookings will be permitted and paid through activeOshawa online registration.
- Community members are required to book their session in advance.
- Sessions are 60 to 75 minutes in length depending on time of day booked.
- Level 2 and All-Inclusive Members can book up to 7 days in advance, all other community members can book one day in advance.
- Fees paid are non-refundable.
- Wear your non-medical mask or face-covering when in the facility with the exception of when you are actively engaging in a workout in the fitness centre. Masks must be worn when moving through all common areas.
- Physical distancing measures (spacing of 3 metres between patrons) is in place, and some equipment will not be available for use.
- Change room facilities including showers and lockers are not available for community members visiting the fitness centre.
- Fitness centre users are to arrive in their workout attire. Gym bags and storage of personal belongings are not available.
- Fitness centre users are required to wipe down their equipment after each use.
- All community members are required to leave the facility promptly after your session is complete.
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| Gymnasiums |
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Effective Monday, November 23, 2020, the Region including the City of Oshawa has moved into the Red-Control category of the province’s COVID-19 response framework. In accordance with this, the following is now in effect:
• pickleball reservations will be required to play singles only.
Pickleball
- The Delpark Homes Centre gym is open for pickleball bookings with a limited capacity.
- See the entrance and exit information for the facility you are planning to visit.
- Drop-in sports bookings will be permitted and paid through activeOshawa online registration. Community members are required to book their match in advance.
- Bookings are limited to one match per person (1 hour 30 minutes in length) per day.
- Members are able to book 7 days in advance, all other community members can book one day in advance.
- Fees paid are non-refundable.
- Players will have access to the facility no more than 15 minutes before their scheduled booking.
- Non-medical masks or face coverings must be worn when moving through all common areas, and are highly recommended to be worn during play for the safety of players.
- Change room facilities including showers and lockers are not available.
- Players are to arrive in their match attire and ready to play. Storage for outdoor shoes will be available in cubbies. Gym bags and storage of other personal belongings is not available.
- Pickleball is being offered in a limited capacity, the gym curtain will be act as a barrier between courts in play.
- All players are required to leave the facility promptly after their booking is complete.
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| Pools |
- Pools at Civic Recreation Complex, Delpark Homes Centre, Donevan Recreation Complex and South Oshawa Community Centre are open at a limited capacity.
- See the entrance and exit information for the facility you are planning to visit.
- Community members are required to book their swim in advance.
- Cancellations of swim bookings require at least 24 hours notice. If less than 24 hours notice is provided fees paid are non-refundable.
- Facility cleaning and sanitization is scheduled between each session.
- Pool capacities have been limited to allow for physical distancing.
- Saunas, hot tubs, water slides and water features are not available.
- Change rooms are operating at a reduced capacity, lockers are not available.
- Swimmers will have access to the change room for 15 minutes before and after their booking.
- Belongings are to be left on the pool deck in a plastic bag.
- Swim tests have been suspended at this time.
- Children under the age of 14 must be accompanied by a caregiver who is at least 14 years of age and is responsible for their direct supervision (within arms reach), with a maximum of 2 children for each parent or guardian.
- See our leisure swimming rules for rules and requirements for participation and admission.
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| Tennis Courts |
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Effective Monday, November 23, 2020, the Region including the City of Oshawa has moved into the Red-Control category of the province’s COVID-19 response framework. In accordance with this, the following is now in effect:
• tennis court reservations will be required to play singles only.
In addition to the above, all new tennis court bookings have been suspended for the time being as we work towards the completion of new policies and procedures related to the new health and safety measures for sport, recreation and fitness.
- The Civic Dome at the Civic Recreation Complex is open for tennis court bookings at a limited capacity.
- See the entrance and exit information for the facility you are planning to visit.
- Tennis court bookings will be permitted by calling the Civic Recreation Complex at 905-436-5454 during the hours as noted below:
- Monday to Friday from 6:30 a.m. to 9:30 p.m.
- Saturday and Sunday from 8:30 a.m. to 8:30 p.m.
- Bookings are limited to 1 court (60 minutes in length) per day.
- All-Inclusive members and Racquet Sports Add-on members are able to book courts 7 days in advance, and one day in advance for all other community members. No show/cancellation fees apply.
- Non-medical masks or face coverings must be worn when moving through all common areas. They may be removed for game play only.
- Change room facilities including showers and lockers are not available.
- Tennis players are to arrive in their match attire. Gym bags and storage of personal belongings are not available. Players should bring all personal belongings onto the tennis court during play.
- The use of tennis ball machines (feeders) and ball baskets (hoppers) are currently prohibited. Players may have no more than 6 tennis balls on the court.
- All players are required to leave the facility promptly after your session is complete.
- Indoor tennis is opening in a limited capacity, there will be an empty court between courts in play
- When in the dome, tennis players are to enter the court from the west side of the dome, and exit the court on the east side.
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| Tracks |
- Indoor tracks at the Civic Dome at the Civic Recreation Complex and Delpark Homes Centre are open at a limited capacity.
- Track bookings will be permitted and paid through activeOshawa online registration.
- Community members are required to book their session in advance.
- Sessions are 60 to 90 minutes in length depending on time of day booked.
- Members can book up to 7 days in advance, all other community members can book a day in advance.
- Fees are non-refundable.
- Wear your non-medical mask or face-covering when in the facility with the exception of when you are actively using the track. Masks must be worn when moving through all common areas.
- Change room facilities including showers and lockers are not available for community members visiting the walking track.
- Track users are to arrive in their workout attire. Gym bags and storage of personal belongings are not available.
- All community members are required to leave the facility promptly after your session is complete.
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For more information visit COVID-19 Updates and frequently asked questions.
