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Oshawa City Hall

Service Oshawa Online

HomeCity HallService Oshawa Online
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Service Oshawa Online logo

Service Oshawa Online improves access to City services and helps the City to respond to requests in a timely manner. Select a category below to quickly find the service request or application you'd like to submit. 

Some of our online services require that you register so that we can follow up on your requests or applications, and so that you can review the status of your requests or applications. 

What cannot be reported online?

Some service requests cannot be reported online, being of an urgent nature requiring a more timely notification to staff. These types of requests will be identified below, and can be reported by:

  • Calling 905-436-3311 (after-hours, follow the voice prompts)
  • Live Chat (available 8 a.m. to 6 p.m. Monday to Friday, or 9 a.m. to 1 p.m. on Saturday)

What is the status of my previously submitted request?

You can check on the status of your previously submitted application or permit, or upload submittals, in our Oshawa Application Portal.

View My Permits and Applications

You can check on the status of your previously submitted service request in our Service Request portal.

View My Service Requests

Categories
Airport Licensing Property
Animal Marriage Property Tax
Building Services New to Oshawa Recreation
Business and Development Parking and Vehicles Rental Housing
Engineering Services Parks and Trails Roads and Sidewalks
Fire Services Penalties, Tickets, and Orders Trees
Garbage and Green Bin Planning Services  

airplane Airport

  • Airport Feedback
  • Airport Noise Complaint
  • Temporary Crane Permit Application

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paw print Animal

  • Animal Rescue Group Registration
  • Feral Cat Colony Registration
  • Purchase a NEW Pet Licence
  • Renew a Pet Licence
  • Report a Wildlife Sighting
  • Report a Wildlife Sighting - Coyote
  • Report an Animal Bite (Call or Live Chat)
  • Report an Injured or Deceased Animal (Call or Live Chat)
  • Report Dog or Cat Running Loose (Call or Live Chat)
  • Report your Lost Pet

 

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house with plan drawings Building Services

  • Apply for a Building Permit
  • Apply for a Sign Permit
  • Change Municipal Address (coming soon)
  • Production Builder: Apply to Certify your Models
  • Report Active Construction without a Building Permit

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crane Business and Development

  • Apply for a Carnival Licence
  • Apply for a Licence to Serve and/or Sell Alcohol
  • Apply for a Community Improvement Plan Grant
  • Apply for a Peddler or Special Event Organizer Licence
  • Apply for a Pet Store Licence
  • Apply for a Taxicab Owner Licence
  • Apply for or Renew a Body Rub Parlour Licence
  • Apply for or Renew a Business Licence
  • Apply for or Renew a Driving Education Licence
  • Apply for or Renew a Home Occupation Food Shop Licence
  • Apply for or Renew a Payday Loan Establishment Licence
  • Apply for or Renew a Refreshment Vehicle Licence
  • Apply for or Renew your Taxicab Broker or Designated Driving (D.D.) Broker Licence
  • Apply for or Renew your City-licensed Driver Licence 
  • Apply for or Renew your Limousine Owner Licence 
  • Apply for or Renew your Transportation Network Company (T.N.C.) Licence
  • Apply for or Update a Food Shop Class C Temporary Food Shop Licence
  • Apply for or Update a Temporary Refreshment Vehicle Licence

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hard had and gearsEngineering Services

  • Apply for an Engineering/Pool Enclosure Permit
  • Apply for a Site Alteration Permit

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fire truck Fire Services

  • Apply for a Fireworks Discharge Permit
  • Apply for a Fireworks Sales Permit
  • Apply for an Open Air Burn Permit
  • Apply for an Oversized Burn Permit
  • Request a Fire Compliance Letter
  • Request a Fire File Search
  • Request a Fire Inspection
  • Request a Fire Incident Report
  • Request a Safety Presentation
  • Request a Station Tour
  • Request a Truck Appearance

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garbage bag Garbage and Green Bin

  • Book a Large Item Collection
  • Discarded Sharps (Call or Live Chat)
  • Find Your Collection Schedule
  • Garbage in a Park
  • Litter/Debris on Private Property
  • Litter/Debris on Road
  • Missed Collection - Garbage
  • Missed Collection - Green Bin
  • Missed Collection - Yard Waste
  • New Resident Requires Green Bin

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clipboard and pen Licensing

  • Apply for a Carnival Licence
  • Apply for a Licence to Serve and/or Sell Alcohol
  • Apply for a Peddler or Special Event Organizer Licence
  • Apply for a Pet Store Licence
  • Apply for a Taxicab Owner Licence
  • Apply for NEW Pet Licence
  • Apply for or Renew a Body Rub Parlour Licence
  • Apply for or Renew a Business Licence
  • Apply for or Renew a Driving Education Licence
  • Apply for or Renew a Home Occupation Food Shop Licence
  • Apply for or Renew a Payday Loan Establishment Licence
  • Apply for or Renew a Refreshment Vehicle Licence
  • Apply for or Renew your Taxicab Broker or Designated Driving (D.D.) Broker Licence
  • Apply for or Renew your City-licensed Driver Licence 
  • Apply for or Renew your Limousine Owner Licence 
  • Apply for or Renew your Transportation Network Company (T.N.C.) Licence
  • Apply for or Update a Food Shop Class C Temporary Food Shop Licence
  • Apply for or Update a Temporary Refreshment Vehicle Licence
  • RENEW a Pet Licence

couple standing in front of heart  Marriage

  • Apply for a Civil Marriage Ceremony
  • Apply for a Marriage Licence

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three people New to Oshawa

  • New Resident Requires Green Bin

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car Parking and Vehicles

  • Apply for a Taxicab Owner Licence
  • Apply for or Renew a Driving Education Licence
  • Apply for or Renew a Refreshment Vehicle Licence
  • Apply for or Renew your Taxicab Broker or Designated Driving (D.D.) Broker Licence
  • Apply for or Renew your City-licensed Driver Licence 
  • Apply for or Renew your Limousine Owner Licence 
  • Apply for or Renew your Transportation Network Company (T.N.C.) Licence
  • Apply for or Update a Temporary Refreshment Vehicle Licence
  • Book an Occasional Use Parking Permit
  • Pay a Parking Ticket
  • Report a faulty Parking Meter or Parking Machine (Call or Live Chat)
  • Report a Vehicle Parked Illegally - all other (Call or Live Chat)
  • Report Vehicle Parked Illegally Overnight

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trees Parks and Trails

  • Report Garbage in a Park
  • Report Graffiti in a Park
  • Report Long Grass in Park or Trail
  • Report Long Grass on Boulevard - in front of City Property
  • Park Tree - Inspection for Dead or Dying Tree
  • Park Tree - Pruning Request
  • Park Tree - Storm Damage
  • Trail Maintenance

 paper with gavel   Penalties, Tickets and By-law Orders

  • Appeal a Property Standards Order
  • Appeal an Exemption or Licensing Decision
  • Appeal an Order (Responsible Pet Owner or Vehicle for Hire by-laws)
  • Pay a Ticket
  • Request a By-law Exemption
  • Request for Hearing (A.M.P. dispute step 2)
  • Request for Screening (A.M.P. dispute step 1)

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folded map Planning Services

  • Apply for a Consent
  • Apply for a Draft Plan of Condominium
  • Apply for a Draft Plan of Subdivision
  • Apply for a Minor Variance
  • Apply for a Sign Variance
  • Apply for a Zoning By-law Amendment
  • Apply for an Official Plan Amendment
  • Apply for Site Plan Approval
  • Apply to Certify Model Plan
  • Request a Pre-Consultation
  • Request Removal of Holding Symbol
  • Request Removal of Part Lot Control

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house Property

  • Apply for a Group Home Registration
  • Apply for a Lodging House Licence
  • Apply for a Pool Permit
  • Apply for a Residential Rental Housing Licence (R.R.H.L.)
  • Apply for a Short Term Rental (S.T.R) Licence
  • Apply for a Site Alteration Permit
  • Apply for a Two Unit Registration
  • Report a Building/Structure in Disrepair on Private Property
  • Report Active Construction without a Building Permit
  • Report Graffiti on Private Property
  • Report Litter/Debris on Private Property
  • Report Long Grass on Boulevard - in front of Private Property
  • Report Long Grass on Private Property
  • Request a Search of Records (Compliance Letter)

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house and key Property Tax

  • Tax E-bill Application Form
  • Tax E-bill Cancellation Request Form
  • Tax E-bill Change Form
  • Pre-Authorized Tax Payments Application Form
  • Pre-Authorized Tax Payments Cancellation Request Form
  • Pre-Authorized Tax Payments Change Form
  • Tax Account Changes and Mailing Address Changes form
  • Tax Account Refund Request form
  • Tax Certificate Request form
  • Tax Misapplied/Dishonoured Payment form

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exercise equipmentRecreation

  • Request a refund / withdraw from a program
  • Search and register for programs on activeOshawa Online

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house Rental Housing

  • Apply for a Group Home Registration
  • Apply for a Lodging House Licence
  • Apply for a Residential Rental Housing Licence (R.R.H.L.)
  • Apply for a Short Term Rental (S.T.R) Licence
  • Apply for a Two Unit Registration

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roadway Roads and Sidewalks

  • Apply for a Road Occupancy Permit
  • Apply for a Moving/Oversized Load Permit
  • Report Boulevard Tree - Overhanging Sidewalk
  • Report Dead Animal on Road (Call or Live Chat)
  • Report Graffiti on Boulevard Utility Box
  • Report Graffiti on Guard Rail
  • Report Graffiti on Sidewalk
  • Report a road not cleared of Snow/Ice (Call or Live Chat)
  • Report a sidewalk not cleared of Snow/Ice (Call or Live Chat)
  • Report Litter/Debris on Road
  • Report Pothole
  • Request Sidewalk Maintenance
  • Road Occupancy Permits - Authorized Contractors Only
  • Sign Missing or Damaged (Call or Live Chat)
  • Streetlight(s) Out or Malfunctioning
  • Traffic Signals Malfunctioning (Call the Region of Durham)

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tree Trees

  • Boulevard Tree - Inspection for Dead or Dying Tree
  • Boulevard Tree - Overhanging Sidewalk
  • Boulevard Tree - Planting Request
  • Boulevard Tree - Pruning Request
  • Boulevard Tree - Storm Damage
  • Park Tree - Inspection for Dead or Dying Tree
  • Park Tree - Pruning Request
  • Park Tree - Storm Damage

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question mark General / Other

  • Accessible Format Request
  • Compliment
  • General Complaint Management and Resolution form

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Contact Us

© 2022 City of Oshawa

Service Oshawa
1st Floor, West Wing, City Hall
50 Centre St. S.
Oshawa, ON L1H 3Z7

Phone: 905-436-3311
Toll Free: 1-800-667-4292
Email: [email protected]

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