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Oshawa Fire Services

Emergency Communications

HomeFire Services and Community SupportEmergency PreparednessEmergency Communications
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An emergency of any type can occur at any time. During a local emergency, information updates from the City of Oshawa will be available through:

  • News and Alerts
  • our Twitter and Facebook accounts
  • Service Oshawa

Subscribe to receive emergency updates by email.

Alert Ready wireless and broadcast alerts

Canada's Alert Ready system sends emergency alerts to compatible cell phones and wireless devices and through TV and radio broadcasts. You do not need to sign up for these alerts. Alert Ready emergency alerts are geo-targeted and activated only for the most severe, large-scale emergencies.

Check your mobile device compatibility

Nuclear public alerting system

Durham Region regularly tests its public alerting system each spring and fall.

How you may receive information
Method of communicationDetails

Outdoor sirens (only heard within the three-kilometre nuclear Automatic Action Zones)

Public alerting sirens will sound steadily during a nuclear emergency for three minutes. If you are outside and hear the sirens, you need to: 

  • Stop and go inside and turn on the TV or radio or visit official websites and social media channels for instructions. 
  • Listen to media reports to stay informed of the situation. 
  • Follow instructions from the Province about what to do next. 

Automated telephone calls

The automated telephone system sends a recorded message to landline phones in the 10 kilometres area around the nuclear stations. Note: If you have a voice over protocol (VoIP) phone or your number is not listed, you will not receive this type of alert.

Cell phone, television and radio alerts

The Province manages the Alert Ready system. These alerts broadcast through television, radio and cellphones. If there is a nuclear emergency, you will receive an alert to your cell phone, television, and radio.

Other sources for emergency updates

Durham Emergency Management Office

  • Durham Emergency Management Office Website
  • Region of Durham Twitter
  • Region of Durham Facebook

Durham Region Emergency Shelters

The Region of Durham is responsible for social housing. It has shelters for single men, women with and without children, and youth. View the Region of Durham's Housing-Focused Shelter locations for more information. If you see or know someone in need of immediate emergency shelter, call 9-1-1.

Electricity, Water and Sewer Contacts

Power outages and electricity

Oshawa Power

  • Website: opuc.on.ca
  • Email: [email protected]
  • Call: 905-723-4623

Utilities, including gas and hydro

Hydro One

  • Website: hydroone.com
  • Call: 1-888-664-9376
  • Report an outage: 1-800-434-1235

Water/Sewer

Durham Region

  • Website: durham.ca/en/living-here/water-billing.aspx
  • During business hours, call: 905-655-3344
  • After business hours, call: 905-576-9991

Emergency Management Ontario

Emergency Management Ontario prepares for and responds to emergencies. Find resources to support emergency management and preparedness.

  • Follow on social media: Facebook and Twitter
  • Call: 416-326-5000
  • Call Toll-free: 1-866-517-0571

Get Prepared Canada

The Government of Canada offers a variety of resources to ensure emergency preparedness.

  • View the Get Prepared 72 Hours website
  • Follow on social media: Twitter
  • Call Toll-free: 1-800-622-6232

Media Updates

During an emergency, the City will communicate its messaging on the City of Oshawa website, local radio, television and newspaper including:

  • Global Durham
  • Durham Radio (C.K.D.O. 107.7 F.M. and 1580 A.M.; 94.9 F.M. The Rock; K.X. 96 F.M.)
  • Oshawa This Week (Durham Region News)

G.T.A. and other media websites:

  • CP24
  • Weather Network, Oshawa
  • Environment Canada, Oshawa Weather

Official Twitter accounts:

  • City of Oshawa @oshawacity
  • Durham Regional Police @DRPS
  • Environment Canada Oshawa weather @ECAlertON117
  • Ontario Provincial Police @OPP_News
  • Ontario warnings @OntarioWarnings
  • Region of Durham @RegionofDurham

Use a battery-powered or crank radio if the power is out and cell networks are down.

For those with V.H.F.-F.M. radio, tune in to 162.4 MHz for the Weatheradio Network.

Environment Canada: Durham Region Weather Alerts

Ministry of the Environment: Smog Alerts

Fire Services and Community Support
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Contact Us

© 2022 City of Oshawa

Service Oshawa
1st Floor, West Wing, City Hall
50 Centre St. S.
Oshawa, ON L1H 3Z7

Phone: 905-436-3311
Toll Free: 1-800-667-4292
Email: [email protected]

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