Insurance Claims

If you believe that the City of Oshawa has been negligent in maintaining its municipal facilities, roads, sidewalks, storm sewers, or parks, which has caused you injury or damage to your property, you can file a claim against the City of Oshawa.

What to consider when making a claim

We recommend you consult your insurance company or insurance representative first for advice on dealing with your injury or damage. Your insurance coverage may be more extensive than what you can recover from the municipality.

If your insurer believes that the City of Oshawa is responsible for your damages, they may seek compensation against the City of Oshawa on your behalf.

The City of Oshawa only considers the claim if it is legally responsible for your damage.

Limitations and timelines

There may be limitation periods and other procedural timelines that apply to your claim. Consult your legal counsel or insurer as required.

Notice of understanding

The use of profanity, abuse, threats, or bullying may result in the examiner, independent adjuster or municipal staff assigned to the claim being unable to provide any further contact, support, or consideration of your claim.

To make a claim against the City of Oshawa for injury or damages, you must complete the Municipal Claim form.

When submitting an insurance claim, please remember to also report the maintenance issue by contacting Service Oshawa.