Office of the Chief Administrative Officer
The Office of the C.A.O. is the link between Council and Administration and comprises three branches:
Corporate Communications
Corporate Communications provides strategic communications that support the Corporation, the Oshawa Strategic Plan and the City’s other strategic and master plans through:
- advertising
- community engagement
- media relations
- emergency communications
- branding (including City of Oshawa logo use)
- social media

Tracy Adams, C.A.O.
Corporate Performance and Strategic Initiatives
Corporate Strategic Initiatives support the leadership team in developing and aligning corporate priorities through:
- Oshawa Strategic Plan
- Strategic and Corporate Planning
- Corporate Performance Measurement
- Corporate Policy and Research
- Intergovernmental and Stakeholder Relations
- Corporate Projects and Continuous Improvement
- Risk Management
- Community Partnerships and Grant Administration
Legislative Services
Legislative Services provides meeting management and administrative support to:
- City Council and its Committees
- Municipal elections and Council appointments
- corporate records management
- information access and privacy
- Service Oshawa – a central customer service centre
Contact Us
Service Oshawa
Oshawa City Hall
50 Centre St. S.
Oshawa, ON L1H 3Z7
Phone: 905-436-3311
Toll Free: 1-800-667-4292
Email: service@oshawa.ca
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