This website uses cookies to enhance usability and provide you with a more personal experience. By using this website, you agree to our use of cookies as explained in our Privacy Policy.
Changes to Oshawa recycling collection
1-888-852-4723
Area8@millerwaste.ca
We are experiencing intermittent service disruptions impacting our Calendars. If you're unable to access the City Council & Committee Meeting Calendar, visit Oshawa.ca/council and for the Committee of Adjustment Calendar, visit Oshawa.ca/CofAmeetings.
The City is committed to providing a healthy and safe community with accessible facilities, programs and services for everyone to enjoy.
The City works hard to follow the Accessibility for Ontarians with Disabilities Act 2005 (A.O.D.A.) and the required provincial requirements in the Integrated Accessibility Standards Regulation.
Our accessibility advisory committee
The City has an Accessibility Advisory Committee. These community volunteers, appointed by Council, help identify, remove and prevent accessibility barriers in City facilities, programs and services.
The City of Oshawa has created a multi-year accessibility plan that shows the City's steps to remove barriers for people with disabilities. The plan, approved by Council and endorsed by the Oshawa Accessibility Advisory Committee, reaffirms our commitment to creating an inclusive, barrier-free community where everyone can participate fully and equitably.
This plan outlines our roadmap for enhancing accessibility across five key areas:
It reflects community engagement, collaboration with the Oshawa Accessibility Advisory Committee, and alignment with the Accessibility for Ontarians with Disabilities Act (A.O.D.A.).
The City of Oshawa prepares and reports the progress on the Multi-Year Accessibility Plan annually to Council through the Council Information Package. The status report highlights key achievements and ongoing initiatives that advance the City's vision of a barrier-free community.
This report reflects our commitment to the Accessibility for Ontarians with Disabilities Act (A.O.D.A.). It outlines progress across five priority areas:
Contact Service Oshawa for information about previous accessibility plans and status reports.
To ensure that businesses and organizations are complying with the requirements of the Accessibility for Ontarians with Disabilities Act (A.O.D.A.) accessibility standards, businesses, non-profit organizations and public sector organizations, such as municipalities, must file an accessibility compliance report every two years with the Government of Ontario to confirm that the organization has met the applicable requirements under A.O.D.A.
2025 Accessibility Compliance Report
For copies of previous Accessibility Reports, please e-mail: clerks@oshawa.ca
The Oshawa Accessibility Design Standards (O.A.D.S.) is a technical guide for ensuring building projects are accessible and often exceed the Ontario Building Code requirements.
This standard applies to constructing new buildings and renovating existing buildings owned, leased or operated by the City.
The City encourages the use of the O.A.D.S. in the community as the requirements include the principles of universal design that benefit people of all ages and abilities.
To provide the City of Oshawa with areas for improvement for accessibility customer service or accessibility concerns please complete the complaint form available on the Complaint Management and Resolution page. Feedback will be reviewed by staff and a timely response will be provided.
Contact Us
Service Oshawa
Oshawa City Hall
50 Centre St. S.
Oshawa, ON L1H 3Z7
Phone: 905-436-3311
Toll Free: 1-800-667-4292
Email: service@oshawa.ca
Get information from the source
Subscribe to City News and get the latest updates delivered to your inbox.
