The City of Oshawa
50 Centre Street South
Oshawa, Ontario L1H 3Z7
Phone: 905-436-3311
Toll Free: 1-800-667-4292
Fax: 905-436-5642
Email: service@oshawa.ca
Access Service Oshawa Online to submit many common service requests.
To speak with a specific employee, call 905-436-3311 and simply say the name of the employee. Most City of Oshawa email addresses have the same format: first initial, last name @oshawa.ca, e.g. jdoe@oshawa.ca.
The City of Oshawa is dedicated to serving our community. We recognize the importance of public input and welcome complaints as valuable forms of feedback.
The City's Complaint Management and Resolution Policy provides the public with an avenue for submitting complaints and provides City staff with consistent practices for handling complaints about City programs and services.
To submit a complaint, download the City of Oshawa Complaint Form or submit through Service Oshawa Online.
Members of the public may contact the Ontario Ombudsman if they are dissatisfied with the City's final response to their complaint.
The City of Oshawa is committed to providing services as set out in the Accessibility for Ontarians with Disabilities Act, 2005. If you have accessibility needs and require information in alternate formats, please contact us at
905-436-3311 or email service@oshawa.ca.
Read more information about accessibility.