Contact Us
The City of Oshawa
50 Centre Street South
Oshawa, Ontario L1H 3Z7
Phone: 905-436-3311
Toll Free: 1-800-667-4292
Fax: 905-436-5642
Email: service@oshawa.ca
Hours of Operation
- Oshawa City Hall: Monday to Friday - 8:30 a.m. to 4:30 p.m.
- Service Oshawa: Monday to Friday - 8:00 a.m. to 6:00 p.m. and Saturday - 9:00 a.m. to 1:00 p.m.
- Live chat with a Customer Service Representative is available:
- Monday to Friday - 8:00 a.m. to 6:00 p.m.
- Saturday - 9:00 a.m. to 1:00 p.m.
- Recreation Facilities
Maps
Other City Contacts
- Building Services: 905-436-5658
- City Council: 905-436-5601
- Economic Development: 905-436-5617
- Human Resource Services: 905-436-5666
- Oshawa Executive Airport: 905-576-8146
- Planning Services: 905-436-3853
- Purchasing Services: 905-436-5637
- All Other: 905-436-3311
Web Self-Service
Access Service Oshawa Online to submit many common service requests.
City of Oshawa Employees
To speak with a specific employee, call 905-436-3311 and simply say the name of the employee. Most City of Oshawa email addresses have the same format: first initial, last name @oshawa.ca, e.g. jdoe@oshawa.ca.
Other Common Links
- Find your Member of Parliament (M.P.)
- Find your Member of Provincial Parliament (M.P.P.)
- Government Services, Community Clubs, Groups and Organizations
Complaint Management and Resolution Policy
The City of Oshawa is dedicated to serving our community. We recognize the importance of public input and welcome complaints as valuable forms of feedback.
The City's Complaint Management and Resolution Policy provides the public with an avenue for submitting complaints and provides City staff with consistent practices for handling complaints about City programs and services.
To submit a complaint, download the City of Oshawa Complaint Form or submit through Service Oshawa Online.
Members of the public may contact the Ontario Ombudsman if they are dissatisfied with the City's final response to their complaint.
Accessible Information
The City of Oshawa is committed to providing services as set out in the Accessibility for Ontarians with Disabilities Act, 2005. If you have accessibility needs and require information in alternate formats, please contact us at
905-436-3311 or email service@oshawa.ca.
Read more information about accessibility.