Service Oshawa
Connecting you to your City!
The City of Oshawa is committed to providing quality customer service to community members, businesses and visitors. Service Oshawa is your one stop customer service centre.
Contact Service Oshawa
Monday to Friday from 8 a.m. to 6 p.m.
Saturday from 9 a.m. to 1 p.m.
Phone: 905-436-3311 or 1-800-667-4292
Online Service Requests: Many common service requests can be submitted online 24 hours a day, seven days a week.
In person: Main floor of Oshawa City Hall at 50 Centre St. S. The main entrance at City Hall is located on the south side of the building, across from the Robert McLaughlin Art Gallery.
Email: [email protected]
Fax: 905-436-5642
Other City Department Contacts
Available Monday to Friday 8:30 a.m. to 4:30 p.m.
City of Oshawa employees
To speak with a specific employee, call 905-436-3311 and simply say the name of the employee. Most City of Oshawa email addresses have the same format: first initial, last name @oshawa.ca, e.g. [email protected]
Customer service representatives can:
- Provide information on City services and programs
- Respond to questions or concerns
- Record requests for service, compliments and complaints
- Receive your feedback
- Accept payments and program registrations and issue permits
- Language translation is available over the phone and in person in over 150 languages
If you have a request that we cannot respond to, we will find someone who can.
Select the Translate button at the top of any page on our website to translate the page.
Customer Service Standards
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Customers can expect |
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Resources
Stay informed.
Accessible Information
The City of Oshawa is committed to providing services as set out in the Accessibility for Ontarians with Disabilities Act, 2005. If you have accessibility needs and require information in alternate formats, please contact us at 905-436-3311 or email [email protected].
Learn more about accessibility.