Departments
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Message from the Tracy Adams, C.A.O.
As Chief Administrative Officer (C.A.O.), I am privileged to lead the City's administration team. Our job is to serve community members and businesses and ensure that the City is operating efficiently and effectively.
The Oshawa Strategic Plan, developed and approved by City Council, guides our work. The strategic goals of the City are:
- INNOVATE: vibrant culture and economy
- BELONG: inclusive and healthy community
- CARE: safe and sustainable environment; and
- LEAD: governance and service excellence.
The City's administration includes the Office of the C.A.O. and four other departments led by Commissioners. It is our honour to serve this city and its community members and businesses. Together we provide direction and support to the City's dedicated and talented staff.
Our work reflects our core values: Authenticity, Courage and Trust. These values guide us to provide excellent customer service to our valued community members. Browse our website to learn more about the many programs and services offered by the City of Oshawa.
Departments
| Office of the Chief Administrative Officer |
The Office of the C.A.O. is the link between Council and Administration and comprises of three branches
Corporate CommunicationsCorporate Communications provides strategic communications that support the Corporation, the Oshawa Strategic Plan and the City’s other strategic and master plans through:
Corporate Strategic InitiativesCorporate Strategic Initiatives support the leadership team in developing and aligning corporate priorities through:
Legislative ServicesLegislative Services provides meeting management and administrative support for:
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| Community and Operations Services |
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The Community and Operations Services department, lead by Commissioner, Kevin Alexander. It plans, delivers and maintains safe, inclusive and responsive programs and services to the community. The department has four branches. Community and Environmental Services
Facility Operations and Maintenance Services
Parks and Roads Operations Services
Recreation ServicesRecreation Services provides recreation, leisure and support opportunities that contribute to healthy communities and engage residents through:
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| Corporate and Finance Services |
Commissioner Stephanie Sinnott leads the Corporate and Finance Services Department which provides services to support City initiatives and address customer needs. The department has five branches.
Finance ServicesFinance Services provides corporate financial oversight and strategic direction to the Corporation of the City of Oshawa. Finance has three divisions:
Human Resource ServicesHuman Resource Services (H.R.S.) oversees all human resource activities for the City including:
Information Technology ServicesInformation Technology Services provides solutions vital to the efficient delivery of services, including:
Diversity, Equity and ReconciliationThis branch drives change through new activities and programs, including partnerships with the private and public sectors and collaboration with internal teams. This Branch oversees the following corporate initiatives:
Legal ServicesThe Legal Services branch is the City’s in-house law firm. They provide legal representation on City business and operations matters. |
| Economic and Development Services |
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The Economic and Development Services, lead by Commissioner Anthony Ambra, delivers services contributing to the City’s development. The department comprises four branches: Building Services
Building Services is open Monday to Friday, 8:30 a.m. to 4:30 p.m., excluding holidays. Business and Economic Development ServicesBusiness and Economic Development Services branch offers developers, contractors and business owner’s guidance and support. The Branch is responsible for
Engineering ServicesEngineering Services works with other City branches to plan, design, and manage infrastructure projects that support Oshawa's growth. These projects focus on transportation and stormwater services, meeting industry regulations and standards for construction, design, and maintenance, including:
This branch also reviews and manages new infrastructure as the City grows, planning for future needs through Master Planning to support City development. Additionally, Engineering Services manages technical standards that prioritize public safety, the environment and the effects of climate change. Planning ServicesPlanning Services manages land use policy and development in Oshawa focusing on:
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| Safety and Facilities Services |
Commissioner Adam Grant leads the Safety and Facilities department which delivers and maintains City infrastructure as well as programs and services for the safety of all residents. The department has three branches:
Facilities Management ServicesFacilities Management Services manages:
Fire ServicesUtilizing the three lines of defence supported by the Fire Protection and Prevention Act legislation, Fire Services provide public safety through:
Municipal Law Enforcement and Licensing Services (M.L.E.L.S.)M.L.E.L.S. manages the administration and enforcement of regulatory by-laws and standards to improve public health and safety; administers programs and processes for:
The Branch also conducts research and design policy in response to regulatory issues. To make a by-law complaint, contact Service Oshawa Oshawa Executive AirportThe Oshawa Executive Airport is an aviation gateway to the City of Oshawa and the Greater Toronto Area. The role of the airport is to serve the City of Oshawa and the Region of Durham as a vital component of the transportation infrastructure supporting business and building community. |