Contact Us
Oshawa City Hall: In person counters are now open to the public Monday to Friday - 8:30 a.m. to 4:30 p.m.
Community members can continue to do business with the City online or over the phone. Residents can submit many common requests and report issues through Service Oshawa online. Additional online applications and payment options are available through our online services.
Service Oshawa: Customer Service Representatives will continue to be available to customers by telephone, live chat, and email during regular operating hours: Monday to Friday - 8:00 a.m. to 6:00 p.m. and Saturday - 9:00 a.m. to 1:00 p.m.
- Phone: 905-436-3311 or 1-800-667-4292
- Live Chat
- Email: [email protected]
Please note: Durham Region Transit (DRT) passes are not available until further notice. To purchase tickets please visit DurhamRegionTransit.com
Visitors can choose whether they want to wear a mask indoors in City facilities. Please respect everyone’s personal choice; any harassment or abuse toward a staff member or visitor will not be tolerated.
Visitors are still required to adhere to posted signage and self-screen prior to entering City facilities. Health and safety protocols remain in place, including enhanced cleaning and disinfecting and physical barriers like plexiglass dividers.
Web Self-Service
Access Service Oshawa Online to submit many common service requests.
Maps
Other City Contacts
- Building Services: 905-436-5658
- City Council: 905-436-5601
- Economic Development: 905-436-5617
- Human Resource Services: 905-436-5666
- Oshawa Executive Airport: 905-576-8146
- Planning Services: 905-436-3853
- Purchasing Services: 905-436-5637
- All Other: 905-436-3311
City of Oshawa Employees
To speak with a specific employee, call 905-436-3311 and simply say the name of the employee. Most City of Oshawa email addresses have the same format: first initial, last name @oshawa.ca, e.g. [email protected]
Other Common Links
- Find your Member of Parliament (M.P.)
- Find your Member of Provincial Parliament (M.P.P.)
- Government Services, Community Clubs, Groups and Organizations
Accessible Information
The City of Oshawa is committed to providing services as set out in the Accessibility for Ontarians with Disabilities Act, 2005. If you have accessibility needs and require information in alternate formats, please contact us at
905-436-3311 or email [email protected].
Read more information about accessibility.