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Accessible Programs and Services

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The City has many programs, services and resources to help people of all abilities live with dignity and independence in our community.

City resources

 Diversity and Inclusion Plan
The City of Oshawa’s Diversity and Inclusion Plan is a five to ten year framework for ensuring all people feel welcome and involved in our community. The goal is make sure community members have fair access to programs, services and employment opportunities in Oshawa.  It also outlines internal recommendations to enhance diversity, equity and inclusion within the City of Oshawa staff.

The Plan offers over 90 strategies and actions for the City to put in place over the next five to ten years to:

  • Identify and address forms of discrimination that create barriers to service access and community engagement, and inhibit equity and full participation in the workplace
  • Work with equity-deserving groups to counter historical, attitudinal, structural, and institutional practices that prevent inclusivity
  • Implement programs, initiatives and provide services that recognize the full range of human differences and realize the goals of fairness, justice and non-discrimination

View Diversity and Inclusion Plan

 Equity and Inclusion Lens
 

The City of Oshawa’s Equity and Inclusion Lens and Handbook was developed with the City Community Diversity Equity and Inclusion Committee.

The Equity and Inclusion Lens is meant to help us see things from a clearer perspective, much like a pair of glasses.  The Equity and Inclusion Lens is a way for us to intentionally to promote equity and inclusion in the work that we do.

The Equity and Inclusion Lens and Handbook when launching new initiatives and to review and improve existing programs, and services.  Using it can help identify potential areas of exclusion in various programs, services, initiatives and policies and help identify ways to reduce and eliminate these barriers to inclusion.  

View Equity and Inclusion Lens

 Inclusive Language Manual
The language we use matters and some words can cause harm to people. The City of Oshawa has developed an Inclusive Language Manual to help you use language that makes everyone feel welcome and included.

With a focus on Diversity and Inclusion, we hope this tool will help identify and address forms of discrimination in language that create barriers to service and equity in the workplace. The guide also offers suggestions on what words to avoid, words you can use instead and provides opportunities to expand understanding through self-led activities. 

Language changes and this guide should reflect that. If you have suggestions, email [email protected] and let us know.

View Inclusive Language Manual 

Assistance Programs and Support Services

Financial Assistance
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Contact Us

© 2022 City of Oshawa

Service Oshawa
1st Floor, West Wing, City Hall
50 Centre St. S.
Oshawa, ON L1H 3Z7

Phone: 905-436-3311
Toll Free: 1-800-667-4292
Email: [email protected]

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