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Emergency planning information on table

Emergency Planning and Accessibility

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An emergency can occur at any time. It is important to learn and prepare for an emergency before it happens, including:

  • types of emergencies that happen and what to do
  • where to find emergency information updates
  • emergency preparedness for people with disabilities/special needs
  • safety and fire prevention for people with disabilities
  • family emergency response plans 
  • emergency kits for your household and vehicles
  • emergency kits for your service animals and pets 
  • subscribe to receive Oshawa emergency alerts 

Living with disabilities or older adults

For community members living with a physical, visual, auditory and/or other non-visible disability, unique accommodations and considerations may be required, including:

  • Create a group of family, friends or neighbours to assist you in an emergency. Prior to an emergency, ask them to be part of your emergency plan
  • Demonstrate how to operate medical equipment and practice emergency procedures, including how to broadcast emergency information or warning if you are hearing impaired or deaf
  • Maintain a list of essential items, store it with your emergency kit, and share a copy with your network. Items may include:
    • special equipment and supplies (e.g. batteries for medical equipment or items like hearing aids, assistive devices, catheters, inner tubes for wheelchair tires)
    • prescription names (strengths and dosages, and any special storage requirements)
    • contact information for doctors and pharmacists
  • Wear a medical alert tag or bracelet to identify your illness
  • Keep a whistle and flashlight near you, as this will help others find you in an emergency. The international signal for help is three short blasts
  • Keep walking aids close by, and if possible, an extra cane or walking aid in different rooms and at work
  • if you have a service guide dog, keep a cane handy in case the dog becomes injured or is too frightened to help

Health cross in an emergency setting.

Text with 9-1-1

For community members who are deaf, deafened, hard of hearing or speech impaired, during an emergency, Text with
9-1-1 provides 9-1-1 call centres with the ability to talk with you using text messaging. To use this service complete the following:

1.  register for Text with 9-1-1 with your wireless service provider
2.  have a compatible cell phone

Learn more and register at textwith911.ca.

Fire Services and Community Support
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Contact Us

© 2022 City of Oshawa

Service Oshawa
1st Floor, West Wing, City Hall
50 Centre St. S.
Oshawa, ON L1H 3Z7

Phone: 905-436-3311
Toll Free: 1-800-667-4292
Email: [email protected]

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